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Customer Service Executive

Nebula Group Limited

  • Company Industries:Education

Job Information

  • Post Date:2014-04-16
  • Career Level:Entry Level
  • Location:Tsim Sha Tsui
  • Yr(s) of Exp:1 years
  • Qualification:Non-Degree Tertiary
  • Employment Type:Contract, Full Time, Permanent
  • Others:Recent Graduate will be considered
  • Job Function:Clerical / Admin Staff  Receptionist  Customer Service - Supervisor/Officer  
  • Benefits:Five-day work week  Performance bonus

Job Description

You will be a member of a professional customer service and administration team to support an e-Learning platform that provides onlines courses to more than 150,000 students in Hong Kong, Macao and Shenzhen (http://www.i-learner.com.hk) and a fastly expanding learning studio (http://www.i-learner.edu.hk). Specifically, your duties will include

  • providing customer service to teachers, parents and students
  • front desk reception and phone CS (with assistance of part time helpers)
  • organizing events and assisting in marketing activities
  • coordinating courses and tutors
  • taking care of office operations and enhancing administration efficiency

Please note that weekend duty (either Sat or Sun) is required and we adopt a 5 day work week.

This is a post that will provide you with full exposure to various aspects of customer service, office administration and marketing support. Career promotion opportunity is available.

You are expected to possess the following attributes:

  1. very organized and systematic
  2. excellent communication skills
  3. love of children and education
  4. ability to multi-task and work independently
  5. very strong sense of responsibility


Company Info

Nebula Group Limited is a leading training institute providing video teaching and face to face courses (www.i-learner.edu.hk), e-learning programmes (www.i-learner.com.hk), and school-based teaching and learning solutions in Hong Kong, Macao and Shenzhen. We see, tap and develop the potentials of both people and technology for the benefits of students and teachers.

We invite high caliber candidates who share our vision and are committed to working and excelling in a dynamic and professional team to join us.

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