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Assistant Customer Loyalty Operation Officer (6-months contract)

MoneyHero Global Limited

  • Company Industries:Financial Services

Job Information

  • Post Date:2022-05-17
  • Career Level:Entry Level
  • Location:Wan Chai Area
  • Qualification:Full Time, Contract
  • Job Function:Admin & HR  Administration / Operation Manager
  • Benefits:Work from home, Five-day work week, Flexible working hours

Job Description

This position plays an important role in delivering a compelling catalog of reward gifts for MoneyHero promotions, focusing on gifts procurement, vendor management and payment reconciliation. In addition, the Assistant Rewards Operations Officer (6 months renewable contract) will support the team on fulfilment and documentation.

 JOB RESPONSIBILITIES

  • Fulfilment

    • Assist with end-to-end rewards fulfilment process in accordance with SOP and guidelines and ensure a timely, cost efficient, error-free and risk controlled compliant rewards fulfilment practices
  • Reporting

    • Ensure data from various sources are consolidated and updated in a timely manner
  • Documentation

    • Documentation and tracking of all all current and past campaigns and their respective fulfilment criteria

SKILLS

  • Higher diploma or above in any related disciplines
  • Fresh Graduates are welcome
  • Good command in Chinese and English
  • Proficient in using Microsoft Office (Excel, Word, PowerPoint)
  • A good team player with flexible characteristic

Company Info


MoneyHero is Hong Kong's largest and most popular digital personal finance platform, powering 100,000+ applications for financial products monthly and reaching 70% of the city's working population. Part of Hyphen Group, a leading fintech in Greater Southeast Asia with operations in six markets, including Hong Kong, Malaysia, the Philippines, Singapore, Taiwan, and Thailand, we work hard and play hard while on a mission to empower healthier financial lives for Hongkongers and to build the future of finance.

MoneyHero網上個人理財平台深得港人支持,聲譽卓著,規模為全港第一。每月有超過100,000名用戶經MoneyHero網站申請金融產品,瀏覽人數更覆蓋全港70%勞動人口。我們以成就港人達至穩健財務未來為使命,致力凡事做到最好,同時主張「專心工作,盡情玩樂」!MoneyHero為大東南亞領先金融科技集團Hyphen Group旗下品牌。Hyphen Group業務遍布六大市場,包括香港、馬來西亞、菲律賓、新加坡、台灣、泰國。
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