Why We Need You

Following the sales process the Implementation Team is the first point of contact for all clients and therefore needs experienced confident individuals to join the team to support our new clients.

What You Will Do

• Onboard a portfolio of Companies operating employee share plans within a team framework
• Interact with customers/clients on operational transactions related to their share plan program
• Execute the timely processing of operational transactions, including data management, reconciliation, processing, reporting and problem solving
• Organise, develop and maintain procedural and process documentation related to client companies’ program(s) to ensure accurate transaction processing and minimize risk
• Assist with data analysis and data conversion projects
• Assist in identifying new system tools and enhancements to existing systems
• Implement projects to enhance business operations
• Act as a point of contact for Client Accounts during the implementation phase
• Create and maintain excellent relations with key business partners
• Identify innovative client solutions
• Support internal activity
• Assist with IT Support e.g. Single Sign On features / Reporting Module enhancements

What You Have

• Experience in Share Plan or similar industry desirable but not required
• Third level degree in Business/Finance or equivalent experience preferred
• Excellent communication skills
• Fluent English, Cantonese and Mandrain 
• Proven numeric, financial analysis, documentation and procedural skills required
• Excellent computer skills including Microsoft Excel and Word
• Demonstrate commercial acumen with an ability to be innovative & pro-active
• Ability to prioritise and adhere to tight deadlines

What We Offer

• Opportunity to be part of something special, Global Shares is growing fast, and we want you to be part of our journey
• Competitive salary
• Equity options
• Employee Assistance Programme
• Flexible working
• Active Social Club with events throughout the year
• Fully subsidised CEP exams
• Opportunity to travel and work in our global offices if desired

Who We Are

Global Shares is a leading global fintech company which simplifies employee ownership for companies in the US and worldwide. Founded in 2005, Global Shares has developed a cloud-based, global technology platform that provides equity management solutions to clients with employees across multiple jurisdictions.

With headquarters in Clonakilty, Ireland, and 17 offices worldwide, Global Shares has a team of 600+ employees. It is regulated under MiFID and FINRA. Global Shares won Technology Ireland’s 2021 ‘Technology Company of the Year’ and it is a ‘Best in Tech’ Great Place to Work® accredited workplace. It has been a Deloitte Fast 50 company since 2017, when it won FinTech Company of the Year.

For more information please visit www.GlobalShares.com.

What We Value

People -We care about our people. We treat our people with respect. We embrace diversity and inclusion. We build open and honest relationships, collaborating across boundaries to meet our clients’ needs.

Bravery -We dare to do things differently. We provide best service and technology through innovation, creativity and high performance. We challenge the norm, we challenge ourselves and we challenge complexity with simplicity.

Global -We are one global network. We are champions of employee ownership. We work together, incorporating clients and partners as an extension of our team. We foster a global and diverse community, where our people are united through ambition, commitment and shared goals. We are in this journey together.

Integrity-We are committed to professional integrity We conduct our business to the highest standards with skill, diligence and responsibility. Professional trust, honesty and compliance are at the core of our culture

Service-We are client focused. We strive to provide our best service, to drive great client experience through teamwork and high performance.
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