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Customer Service Representative (Service Centre) (5 days)

Wah Fung Computer Services Ltd

  • Company Industries:Information Technology

Job Information

  • Post Date:2022-05-19
  • Career Level:Middle
  • Location:Ngau Tau Kok
  • Yr(s) of Exp:1 years
  • Qualification:Non-Degree Tertiary
  • Employment Type:Full Time, Permanent
  • Job Function:Admin & HR  Clerical / Admin Staff  Sales  CS & Business Devpt  Customer Service - Super
  • Benefits:Medical insurance, Overtime pay, Performance bonus, Five-day work week

Job Description

Job Description:

  • The position is responsible for handling customer service hotline, providing quality customer services, including handle inquiry & complaint and general administrative work at our service center.

Requirements:

  • At least 3 years or above Customer Services and Telecommunication experience
  • Good command of written & spoken in Cantonese, English and Mandarin
  • Good Communication and Interpersonal skill
  • Counter service experience is an advantage

Benefits: 8-days off per month, 12 days Annual Leave, Public Holidays off, Performance Bonus, OT Allowance, Medical & Dental

職責:

  • 負責客戶服務熱線,提供優質的客戶服務,包括處理顧客對產品維修的查詢和投訴,及一般文職工作。

資歷:

  • 最少有三年或以上有關電訊及客戶服務經驗
  • 良好粵語,英語及普通話
  • 積極主動,有上進心及有良好溝通技巧
  • 擁有櫃台服務經驗者優先

待遇:全職員工有酌情性花紅,超時津貼及醫療福利、公眾假期休息、年假12、每月8天例假

We offer attractive remuneration package & other fringe benefits to the right candidate. Interested parties, please send your full resume with present & expected salary to HR Department, Unit 901, 9/F, Westin Centre, 26 Hung To Road, Kwun Tong, Kowloon or email by clicking “Apply Now”

All the information shall be treated as confidential and only be used for recruitment purpose.

Company Info

Established in 1989, Wah Fung is one of leading company in providing quality hardware services through service & product offerings, technical know-how and customers services in Hong Kong and Macau.

To cope with future business development, we invite high caliber candidates to join our team.

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