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Customer Service Officer - Retail Banking

Hudson Global Resources (Hong Kong) Limited

  • Company Industries:Human Resources Management/Consultancy

Job Information

  • Post Date:2022-05-10
  • Career Level:Entry Level
  • Location:Central & Western Area
  • Yr(s) of Exp:1 years
  • Qualification:Non-Degree Tertiary
  • Employment Type:Full Time
  • Job Function:Banking / Finance  Retail Banking
  • Benefits:Double pay, Life insurance, Overtime pay, Work from home, Five-day work week

Job Description

Responsibilities:
• Champion the one-stop personal banking services at branches
• Deliver quality customer services through counter transactions
• Identify existing and prospective customers’ needs of financial services, including both products and services
• Grasp opportunities to cross-sell appropriately
• Support back-end branch operations

Requirements:
• Secondary School graduate or above
• Possesses customer servicing experiences, candidates with previous bank counter servicing experiences a definite advantage
• Strong sense of result orientation
• Strong in delivering quality services to diverse customer types
• Outgoing, proactive and with strong eagerness to learn
• Strong communication skills and attention to details
• Proficiency in English and Cantonese as well as fluency in Putonghua

Company Info

Hudson is a leading provider of permanent recruitment, contract professionals and talent management services across Asia Pacific. From single placements to total outsourced solutions, Hudson helps clients achieve greater organisational performance by assessing, recruiting, developing and engaging the best and brightest people for their businesses. More information is available at www.hudson.hk.

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