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Manager, Customer Hotline

Bank of Communications (Hong Kong) Limited

  • Company Industries:Banking

Job Information

  • Post Date:2022-05-19
  • Location:Wan Chai
  • Employment Type:Full Time
  • Job Function:Banking / Finance  Retail Banking  Sales  CS & Business Devpt  Call Centre  Cu

Job Description

Responsibilities

  • Providing Retail & Corporate Banking hotline services (including VIP hotline) as a call agent as well as participating in different hotline management assignments

Requirements:

  • Degree holder with minimum 5 years’ relevant experience in banking environment hotline / call center services.
  • Possess HKSI, HKFI and MPF qualification is preferred
  • Excellent Putonghua, Cantonese and English is a must
  • Proficient in PC operation including Chinese Word Processing
  • Excellent interpersonal skill and able to work under pressure
  • Immediate available is preferred

*Candidate with less experience will be considered as Deputy Manager, Customer Hotline
 

We offer attractive remuneration package to the right candidates. Please send your full resume with expected salary to The Human Resources Manager, Bank of Communications Co., Ltd., 10/F, Bank of Communications Tower, 231-235 Gloucester Road, Wan Chai, Hong Kong, or fax to 2838 9209, or e-mail to : APPLY NOW.

Company Info

Bank of Communications (Hong Kong) Limited (“Bank of Communications (Hong Kong)”) is a wholly owned subsidiary of Bank of Communications Co., Ltd., which provides personal banking, corporate banking and private banking services through 43 outlets, 4 business services centres and its private banking centre in Hong Kong.  

With extensive network across the city, Bank of Communications (Hong Kong) has set up 37 wealth management service centres in its outlets that offer BComBEST customers a full range of professional banking services to address their needs at every life stage. Our business services centres work alongside enterprises to help facilitate the daily operation and explore business opportunities by providing integrated banking solutions. Bank of Communications (Hong Kong) serves premium private banking customers through a comprehensive array of personalised banking solutions. Customers can easily access to our integrated wealth management services no matter where they are.
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