Job duties and responsibilities:

• Provide customer service, administration and sales support to both Hong Kong and Singapore office.
• Handle and resolve customer queries and requests via phone and email on products, claims status and providing after sales services in a professional manner with tactful customer service skills.
• Provide administrative support of policy processing as required from the customers, including policy endorsement and policy renewal.
• Prepare sales reports and deliver the reports to business partners.
• Cooperate with other teams and team members to ensure timely resolution of customer requests and problems.
• Provide administration support to the team members.
• Perform ad hoc tasks as required by supervisor.
• Provide customer service support to Singapore office on Hong Kong public holidays.  Starr will provide compensational leave to the staff who work on Hong Kong’s public holidays.

Qualifications:

• Strong communication skills in English and Cantonese; ability to speak in English and Putonghua.
• Excellent written manners in both English and Chinese.
• PC literate and able to type fast. 
• Able to work independently and be a team player.
• Detail-oriented and excellent time management with the ability to prioritize issues, support multiple tasks and be responsive.
• Self-motivated, eager to learn, responsible and patience.
• Higher diploma degree or above.
• Passed IIQE Paper 1 & 2.
• With 2 years experiences in Customer Service/Sales Support.
• With experience in insurance industry would be preferred.
• With Insurance agent license of general insurance would be preferred.

Interested parties please email full resume (with availability, current/last & expected salary stated) by clicking the below button "Apply Now".

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Starr International Insurance (Asia) Limited, a wholly owned subsidiary of C.V. Starr & Co., Inc.C. V. Starr incorporated in Delaware, U.S.A. in 1950, is a global investment holding company with insurance agencies and a portfolio of global investments.C.V. Starr can trace its roots to the development of insurance agencies and insurance companies founded by Cornelius Vander Starr in China beginning in 1919.Through its insurance agencies, C.V. Starr historically has produced approximately $2 billion annually in comprehensive insurance coverage among several specialty line covering aviation, energy, marine, excess casualty and property, and excess stop loss insurance for employer-sponsored benefit plan.C.V. Starr sincerely invites suitable candidate to join us in Hong Kong office (the Regional office) as: