Manager, Change Delivery
BestServe Financial Ltd
- Company Industries：Financial Services
Job Information
- Post Date：2022-04-26
- Career Level：Middle
- Location：Hung Hom
- Qualification：Degree
- Employment Type：http://www.bestserve.com
- Job Function：Information Technology (IT) IT Project Management / Team Lead Insurance Others Banki
- Benefits：Life insurance, Medical insurance, Five-day work week
Job Description
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job description (heading) / Description du poste (titre)
- The Change Delivery Lead will play a role supporting team efforts in performing Operational Efficiency Initiatives and Process Impact Analysis, developing adoption program components, and coordinating implementations. This role will involve business analysis, product change impact assessment, implementation and migration coordination, presentation development, adoption SharePoint platform updates, and the successful application of the Adoption framework and methodology.
Preferred skills (heading) / Compétences particulières (titre)
- Sound experience in leading Operational Efficiency and Change delivery projects.
- Ability to manage project through its life-cycle (initiation to closure)
- Provide a project management service for ad hoc projects
- Be able to anticipate client’s needs and proposes alternative business solutions.
- Project and program management
- Maintenance of a professional, productive and outcome-oriented culture
- Positive driving and implementing of change initiatives
- Development of strategic plans and respective roll-out
- Development and implementation of appropriate processes and procedures
- Assistance with the management of the project delivery program as required
Qualifications (heading) / Compétences (titre)
- Bachelor Degree or Master's Degree.
- Lean Six Sigma Green certified and Black Belt trained or certified or accredited certification equivalent (Preferred)
- Background working on large-scale change implementation of projects (Business and IT) 5-8 years
- In depth knowledge of portfolio, programme and project management methodologies
- Contemporary business change management thinking, disciplines and best practice
- Demonstrated judgement, critical thinking and interpersonal skills to understand, prioritize and articulate business requirements so that these are met
- Demonstrated ability to contribute to organizational strategy, policy and capability projects
- Demonstrated advocacy and experience with business management techniques and tools including continuous improvement or process improvement
- Proficient in both written and spoken English and Chinese
- Candidates with less experiences will be considered for a junior position
Responsibilities (heading) / Responsabilités (titre)
- Support Change Delivery Manager in driving Cultural change initiatives.
- Conduct & Review Time & Motion(T&M), Process Audit and present findings/results and work with operations team to finalize the cost-benefits on identified improvement opportunities.
- Work with IT to implement Automation/Robotics solutions, highlight roadblock and work with respective owners.
- Present weekly progress on all ongoing and planned initiatives including digital initiatives/OKRs.
We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.
We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).
Company Info
BestServe Financial Limited (BestServe), which is wholly owned by Sun Life Financial, is a pensions administration specialist in Hong Kong.
BestServe has over 20 years of pension administration experience in Hong Kong. As of today, we administer the pension funds of about 700,000 customers with assets of over HK$48 billion. We serve employees, self-employed persons, employers and providers of Mandatory Provident Fund (MPF) Schemes and Occupational Retirement (ORSO) Schemes. We are among the few companies capable of operating on a multi-product and multi-fund manager platform with more than 175 investment funds from 19 investment management houses for our third-party pensions administration customers. For more information, please visit www.bestserve.com.
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