Associate Manager - Marketplace
ZALORA (HONG KONG) LIMITED
- Company Industries：Wholesale / Retail
Job Information
- Post Date：2022-05-18
- Location：Causeway Bay
- Employment Type：Degree
- Job Function：Sales CS & Business Devpt Business Development E-commerce Business Development
- Benefits：Medical insurance, Performance bonus, Five-day work week
Job Description
This role is based in Hong Kong and the candidate is responsible for the overall Business Development of ZALORA Hong Kong’s Brand Portfolio. He or she will work closely with local and regional teams to acquire new local and international brands in line with the assortment strategy for ZALORA Hong Kong as well as the entire region; grow ZALORA Hong Kong’s commercial advertising revenue; and improve ZALORA Hong Kong’s customer satisfaction through seller improvement initiatives. This is a unique, exciting opportunity to influence minds and make an impact at ZALORA.
RESPONSIBILITIES
Business Development:
Data Privacy Disclaimer
By submitting your application for this role, you consent to ZALORA collecting, using and processing through and in ZALORA’s systems all personal data included in or provided in relation to your application. The purposes for such collection, use and/or processing shall be for conducting of ZALORA’s recruitment requirements for the present role, and identifying and evaluating other roles and career opportunities within ZALORA which you might be a good fit for.
RESPONSIBILITIES
Business Development:
- Expand the product assortment by bringing in exciting new brands to the platform.
- Analyze market to identify and capture a pipeline of opportunities for new business development.
- Effectively use sales techniques to follow up seller leads, conduct pitches and negotiate commercial terms.
- Develop and maintain knowledge of market and industry trends, competitors and customer needs.
- Work closely with local and regional teams to ensure targets are met quarterly and yearly.
- Monitor and drive the growth of brands: create and execute on strategic plans that delivers on business opportunities for both ZALORA and the Brand.
- Liaise with brands on campaign objectives and work with Marketing team to incorporate Sellers promotions into ZALORA’s marketing calendar.
- Handle various sets of daily, weekly and monthly business reports to improve visibility of brands performance to senior management.
- Drive advertising revenue.
- Closely monitor ZALORA’s NPS score and constantly looking for ways to improve customer satisfaction.
- Work with the brands / internal teams to continuously improve operational aspects of their business which directly impact customer experience.
- Constantly review brands catalog to ensure the content meets ZALORA guidelines and co-ordinate with internal teams to fix the issues for an improved customer experience.
- Business development experience and fashion knowledge are a must.
- Strong communication, interpersonal, negotiations and analytical skills.
- Min 3 years of working experience in eCommerce Business Development field.
- Willing to make sales pitches and establish connections with vendors and sellers.
- Able to deliver results and meet targets.
- Willing to work in a fast-paced and collaborative start-up environment.
- Strong Microsoft Office skills (Excel, Word and PowerPoint).
- A versatile and responsible role, your contribution will have concrete and tangible results.
- Involvement hands-on in the development of our platform.
- Significant global career growth opportunities in a fast-growing business.
- Fun and casual working atmosphere.
- Open to new impulses and ideas.
- International mindset, close collaboration with management.
Data Privacy Disclaimer
By submitting your application for this role, you consent to ZALORA collecting, using and processing through and in ZALORA’s systems all personal data included in or provided in relation to your application. The purposes for such collection, use and/or processing shall be for conducting of ZALORA’s recruitment requirements for the present role, and identifying and evaluating other roles and career opportunities within ZALORA which you might be a good fit for.
Company Info
ZALORA exists for the millions of fashion consumers in Asia seeking a shopping experience focused on
their unique styles, trends and fit. Asia’s leading online fashion destination, ZALORA was founded in 2012 and has
a presence in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong and Taiwan. ZALORA’s localised sites offer an extensive
collection of top international and local brands as well as our own in-house labels across apparel, shoes and accessories for men and women. ZALORA is
part of Global Fashion Group, the world’s leader in online fashion for emerging markets.
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