Technical Support Engineer
Exceed Consulting Limited
- Company Industries：Human Resources Management/Consultancy
Job Information
- Post Date：2022-05-19
- Location：Not Specified
- Employment Type：Full Time
- Job Function：Engineering Electrical / Electronics Mechanical Medical Services Medical Services Te
Job Description
Our client is a global medical device company, they are currently looking for a Technical Service Engineer to join their team in Hong Kong to provide remote and on-site service support and maintenance of the company's product in assigned territories.
Responsibilities:
- Provide technical troubleshooting of the company's products
- Perform field service, installation and commissioning for requirements
- Ensure the service system is updated and help to resolve technical issue from service calls
- Closely interact and communicate with customers, sales teams, headquarters support staff and all appropriate areas of the company to schedule and coordinate field support functions, for critical call escalation, information feedback and product improvements.
- Degree in Electronics Engineering or related discipline.
- At least 4 years’ experience in Field Service, installation and troubleshooting complex electronic equipment or equivalent. Therapy system’s experience is preferred.
- Knowledge of computer networks preferred.
- Robotics and or electro-mechanical systems service experience preferred.
- Good oral and written communication skills in English and Mandarin.
Company Info
At Exceed Consulting, we aim to create long term business partnerships with both our candidates and clients in order to deliver the best possible service. We are dedicated to providing you the best solution possible, and deliver results beyond expectations.
Our coverage includes not only the Hong Kong local market, but also expands to other areas in APAC, including Singapore, Taiwan and Greater China.
Our vision is to become market leaders within our own sectors. To do this, we pledge to provide a service that will aid your business to grow, and build a better future. Our consultants each have their own areas of expertise, which they have a robust network built over the years.
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