The job scope includes:

• To handle inbound hotline calls to resolve enquiries from MPF scheme members and employers
• To do some outbound follow up call exercise (not sales related)
• To take messages when hotline is busy

Requirement:

• Good presentation skill with good telephone manner.
• General knowledge on MS office and typing.
• MPF or Call Centre experience is the most preferrable.

But we accept those with general client service experience or even fresh graduate.

Established in 1994, Advance Resources is one of the leading HR Consulting Group in Hong Kong and China.

Our Services:
HR Outsource
Secondment
Recruitment Process Outsource (RPO)
Payroll and Administration
General Placement

Our firm specializes in the financial services markets, particularly in retail and commercial banks, fund houses, asset management, general and life insurance companies, Information Technology (IT), engineering, Government and Public Sector.