Responsibilities:

• Maintain and enhance service standard at all time
• Assure Company standard can be carried out in terms of products quality, customer service level, hygiene and safety
• Ensure to provide comfortable environment to internal and external customers
• Work on the store layout design to fit operations flow and execute regular audits to ensure standards
• Develop the team a high-performing retail workforce
• Plan and follow up individual staff training and development
• Communication between HQ & Frontline
• Well communicate with HQ & Frontline of all policy and feedback
• Benchmark and seek enhancement in all aspect
• Benchmark market and seek enhancement include but not limited to pricing, product, design, labor salary and benefit

Requirements:

• Diploma or above
• At least 3 years Area Manager or equivalent level position preferably in café or F&B industry
• Experience in a complex, fast-paced environment
• Ability to manage the overall operations of multiple stores independently
• Strong operational skills in driving store performance including financial and non-financial achievement
• Strong team building skill
• Ability of analyzing financial reports and presentation
• Ability to handle confidential and sensitive information
• Good command of spoken and written English & Chinese
• Self-motivated and proactive. Able to work independently

We offer rewarding career with attractive remuneration package including medical benefit, generous annual leave, staff discounts and competitive salary to the right candidates.

Interested parties please send a full resume with your current & expected salary and availability by clicking Apply Now to submit your application.

Pacific Coffee Company Limited is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for recruitment related purposes. Please visit our website www.pacificcoffee.com for more details.

At Pacific Coffee, we believe that our company's success belongs to the fantastic people who work here. If you take pride in your work, have a happy disposition and strive towards delivering the highest standards of quality and service, Pacific Coffee is the place for you.

If you are interested in this opportunity, please send a detailed resume with current and expected salary to [email protected] or by fax: 2851 7527