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Customer Services Officer (Ticketing)

SATS HK Limited

  • Company Industries:Others

Job Information

  • Post Date:2022-05-10
  • Career Level:Entry Level
  • Location:Airport Area
  • Qualification:School Certificate
  • Employment Type:Full Time
  • Job Function:Transportation & Logistics  Aviation Services  Hospitality / F & B  Hospitality / Hotel Services&n
  • Benefits:Dental insurance, Medical insurance, Overtime pay, Performance bonus, Five-day work week

Job Description

Responsibilities: 

  • Providing ticketing and reservation services at Hong Kong International Airport;
  • Handling enquiries from passenger and airlines;
  • Perform ground handling services, including check-in services, departure and arrival flights services;
  • Meet and assist VIPs on departure and arrival;
  • Assist superior in flight disruption / creeping delay;
  • Carry out any other duties as required and directed by the Company.

Requirements:

  • Form 5 graduate or above with at least 5 subjects passed in HKCEE or minimum Level 2 in 5 HKDSE New Senior Secondary Subjects (including English and Chinese language) or equivalent;
  • Candidate with ticketing/ reservation experience is preferred;
  • Good command of spoken English, Cantonese and Mandarin;
  • Good customer services skills;
  • Willing to take shift duties;
  • Ability to work on own initiative
  • Immediate available is preferred

We offer competitive remuneration and benefits package, including:

  • 17 Public Holidays
  • Discount/Free Flight Tickets
  • Medical & Dental Insurance (Employee & Dependent)
  • Discretionary Bonus
  • Referral Bonus
  • Paternity/Maternity Leave
  • Marriage Leave
  • Birthday Coupon
  • New Born Baby Coupon
  • Overtime Payment
  • Daily Shift Allowance
  • Night Shift Allowance
  • Typhoon Allowance
  • On Job Training 
  • Promising career path for further development

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and be used solely for recruitment purposes. Applicants who do not hear from us within 8 weeks may consider their applications unsuccessful. All information regarding unsuccessful applicants will be destroyed within 12 months.

Company Info

SATS HK Limited provides a full spectrum of professional ground handling services at the Hong Kong International Airport including both passenger and ramp handling services to airline customers.  

We are now inviting high caliber individuals to join our SATS HK Team. 

For more information, please visit our website – www.satshk.com

新翔 (香港) 有限公司在香港國際機場提供一站式優質卓越的旅客及停機坪地勤服務。

現正積極招攬各方人才加入SATS HK團隊,開展您的夢想道路。

了解更多,歡迎瀏覽網頁 – www.satshk.com

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