Senior Guest Service Supervisor / Officer (Ref:202899)
Sara Beattie Appointments Ltd
- Company Industries:Human Resources Management/Consultancy
Job Information
- Post Date:2022-05-30
- Career Level:Entry Level
- Location:Wan Chai Area
- Yr(s) of Exp:3 years
- Qualification:Matriculated
- Salary:HK$20,000 - HK$25,000 /month
- Employment Type:Full Time, Permanent
- Job Function:Sales CS & Business Devpt Customer Service - Supervisor / Officer Hospitality / F & B &nbs
- Benefits:Five-day work week
Job Description
Responsibilities
- Assist to oversee daily operations of guest services team
- Handle guests’ enquiries, feedback and complaints and compile incident report when necessary
- Handle incoming calls, bookings and record daily transactions
- Keep front desk presentable at all time
Requirements
- DSE or above
- 3-year experience or above & Spa experience will be an asset
- Willing to work on shift (Different shifts between 10:00am - 01:00am)
- Good command of spoken English, Cantonese and Mandarin
- Candidates with less experience will also be considered as Guest Service Officer
- Good interpersonal skills, creative, self-motivated and well organized
Established over 20 years ago our client is specialized in F&B. They provide Hong Kong’s most glamorous and exclusive venue to customers like they are available for corporate, social and private events. They are now looking for a Guest Service Supervisor / Officer in their spa team, if you think you are proactive, a good team player, responsible, self-motivated, then this could be the company for you.
Please include your current and expected salary and available date, all applicants are advised to apply through the following quick link at our Website. For more details, please WhatsApp Karina Cheng at +852 9210 0205.
Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified.
Company Info
Sara Beattie Appointments(SBA), since 1964, has been providing blue chips and Hong Kong companies with Executive, Permanent, Contract and Temp staff solutions. From 1970 -2017, Sara Beattie College(SBC) trained and provided SBA top Office Professionals for placement in Hong Kong, Canada and other overseas destinations. In 1973 we pioneered the first corporate training “Put a smile in your Voice” Telephone Etiquette. Today SBA in partnership with SBC and Cengage of USA provide you with over 330 On Line Certificate to higher Certificate, Diploma and Higher Diploma Courses as well as customised Corporate Training through skilled Training Affiliates.
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