Job Description:

• Supervise Guest Service Team
• Perform check-in and check-out efficiently
• Responds to guest needs and resolves related problems
• Communicate to team members on departmental updates, issues and guest-related matters
• Assist to handle guest complaints in a professional manner
• To ensure the cross-departmental communication to guests' and operational issues effectively 

 Requirements: 

• Minimum 2 years working experience in Front Office operation 
• Certificate or above in Hospitality Management or related disciplines 
  
• Customer-oriented and excellent communication skills
• Good command of both written and spoken English, Cantonese & Mandarin
• Willing to work on shift 
• Candidate with less experience will be considered as Assistant Guest Services Supervisor

Travelodge is a well-established international midscale hotel brand with a network of close to 1,000 properties worldwide. Headquartered in Singapore, Travelodge Hotels Asia is responsible for the development, management and franchise of all Travelodge hotels in 22 key markets throughout Asia.

Join us and be part of a dynamic team! You will have an opportunity to be involved in the growth of a recognised brand and also have your voice heard. 

We have the following vacancies at Travelodge Central, Hollywood Road, located in what Forbes.com calls "the coolest neighbourhood in Hong Kong with 148 rooms ! Send in your application today!