The Role

Key Responsibilities

General duties:

• Lead the IT Strategy planning, bringing current knowledge and future vision of new and emerging technologies and systems and best practice;
• Through an in-depth understanding of the schools, contribute to strategic planning for both the education and ICT ensuring education needs are transformed into tangible technology initiatives;
• Develop and revise processes and procedures, standards and guidelines relating to school’s systems/databases;
• Understand and apply system wide workflow and processes as well as relationships with other internal and external databases;
• Formulate and update relevant IT policy to guide the practices and behaviours of members in the community;
• Manage the ICT operational budget and track the performance against set targets

Support for Staff:

• Support and lead the management of all aspects of the school’s administrative and curriculum networks, servers, email and security systems providing a safe and efficient ICT environment for staff;
• Work in close liaison with the Educational Technology Leaders to provide staff and pupils with appropriate IT resources, functionality and training;
• Line manage and coordinate on-site school-employed ICT support technicians and ensure uninterrupted ICT support during school hours and when needed

Support for School:

• Support the management of all aspects of the school’s administrative and curriculum networks, servers, email and security systems providing a safe and efficient ICT environment for pupils;
• Support pupils with their personal devices in line with the school’s Bring Your Own Device Policy and ICT Acceptable Use Policy;
• Support the implementation, monitoring and review of school procedures for managing and recording installations and configuration changes;
• Support the management of the school’s network infrastructure, servers and workstations;
• Deliver a regular maintenance programme of the school’s servers and core systems  and resolution of failures in hardware and software;
• Comply with policies and procedures relating to child protection, health, safety, welfare, security, confidentiality and data protection, reporting any concerns to the Headmaster and Deputy Head

• University degree in Computer Science/ Computer Engineering or equivalent discipline
• Certified professional in one or more of the following industries: Microsoft/CISCO/Apple/Google an added advantage but not essential
• Proficiency in programming is an advantage
• Experience working in Education
• Experience in managing various learning management system to fit school user requirements
• Working experience supporting Windows-based laptops and desktops and Apple Computers and iPads; experience in mobile device support and management
• Experience in working with both software development and hardware infrastructure building
• Skills in photography and video-shooting; familiar with the editing process and media sharing - an added advantage but not essential
• Self-starter with project planning and management skills; stronger team player
• Excellent English (spoken and written)
• Excellent communication skills
• Excellent analytical skills to compare and evaluate various products and solutions
• Customer service oriented attitude
• Flexibility
• Being proactive in understanding the needs of end users and deliver solutions
• Cultural sensitivities and ability to work across locations/regions