Ref no: PH2249-JDB

Responsibilities:

• Provides direct technical support to end users for all workplace services on installations, usage, or maintenance of company products (such as servers, VoIP, Wifi, Access Control, Firewall, VPN, LAN and WAN) to ensure that the system is functioning according to specifications 
• Project management / coordination for small projects (such as IT Procurement, vendor selection, vender management, roll-out, etc)
• Respond to end user inquiries concerning system software and applications 
• Provide immediate customer assistance for emergency and URGENT fixes as defined in service definition based on the severity and assignment
• Documents and logs all contacts and actions into helpdesk per specified guidelines
• Comply with company policy, process and procedure
• Support task in regional project that is assigned from time to time
• Manage Hong Kong Office Infrastructure and equipment

Requirements:

• Diploma or above in Information Technology / Computer Engineering or related discipline
• At least 2 years relative experience
• Experienced in Network, Window Servers, LAN, Mobile Device and MAC support
• Broad experience in Microsoft client OS and related software and client side and familiar with IP Phone setting
• Proactive execute tasks that has been assigned
• Have good communication skills
• Good command of both written English and Chinese (Cantonese and Mandarin)
• Knowledge of Powershell/ Agile/ ITIL as an advantage (not must)
• Responsible, committed to work and can work independently with minimum supervision and able to work under pressure

How to apply:

Please submit your resume in Word format quoting the reference no. and expected salary to our company email (top in red) or by clicking "APPLY NOW" below

Web site: www.searchselect.net

(Personal data collected will be used for recruitment purposes only.)

Search & Select International Limited (www.searchselect.net) is a professional search and recruitment firm. We provide quality services to clients of various business sectors and deliver satisfaction to both our clients and candidates.

* Email for application: [email protected].

Our client, one of HK-listed manufacturing companies in garment, is inviting high caliber candidates to fill the following opening.