Hong Kong [Change Country] Hong Kong JobsHong Kong Information Technology (IT) Jobs Employers / Post Job
[ Log On ]

SAAS 客戶運營總監 (Hangzhou)

JC Human Resources Consulting (Macau) Company Limited

  • Company Industries:Human Resources Management/Consultancy

Job Information

  • Post Date:2022-05-20
  • Location:Others - China
  • Employment Type:Full Time, Permanent
  • Job Function:Information Technology (IT)  IT Management
  • Benefits:Five-day work week

Job Description

Responsibilities:
  1. 根據公司戰略目標,制定運營目標和計劃並統籌執行;
  2. 研究運營數據和用戶反饋,挖掘用戶需求,調整運營策略,找到運營問題並給出解決方案;
  3. 對SaaS關鍵指標負責,如驗收、續約率、續費率、淨推薦率等;
  4. 負責實施、客戶成功等幾塊業務的全面管理和工作效能升級;
  5. 根據產品不同階段設計不同的運營策略,並提出合適的產品需求;
  6. 協助產品部門,從運營角度提出產品優化建議,共同參予產品設計等。
Requirements:
  1. 全日制本科及以上學歷,十年以上相關工作經驗;
  2. 五年以上互聯網運營經驗,二年以上 To B領域SaaS客戶運營經驗,有服裝SaaS相關產品成功運營管理經驗者優先考慮;
  3. 巿場及用戶導向意識強烈,有很強的商業敏感性,有獨特的創造性思維、清晰的業務邏輯和策略思考能力;
  4. 對遠程管理機制有深入理解和有效方法論;
  5. 對全球範圍內優秀的SaaS模式和客戶成功模式,有深刻的理解和研究;
  6. 對於售後實施運營、客戶續約和增購,有豐富的打磨經驗和框架體系思維
  7. 能講寫流利中,英語。

Company Info

JCHR is Macau’s go-to human resources consultancy for small- to mega-sized companies. JCHR matches talented jobseekers with Macau’s best jobs in hospitality, casino, entertainment, luxury retails, engineering consulting, architecture and design etc. We assist our clients to integrate effective HR processes, programs, and practices into their daily operations. Our HR professionals have a wealth of experience on the client-side and a deep understanding of our clients’ needs and priorities.

Apply
Position Company Location Update
Subscribe job alert by email:
Email marketing by Spread