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Senior Technical Analyst / Assistant Manager (Support & Operation)

Gemini Personnel Limited

  • Company Industries:Human Resources Management/Consultancy

Job Information

  • Post Date:2022-05-13
  • Career Level:Middle
  • Location:Sheung Wan
  • Yr(s) of Exp:4 years
  • Qualification:Degree
  • Employment Type:Full Time, Permanent
  • Job Function:Information Technology (IT)  Support  Technical / Functional Consulting
  • Benefits:Double pay, Medical insurance, Performance bonus, Five-day work week

Job Description

My client is a well established MNC firm with a wide presence across APAC region and they are now seeking an Assistant Technical Manager as follows:-
Responsibilities:
  • Work alongside the IT infrastructure team to provide technical support related to IT technologies across the business.
  • Responsible for handling IT service desk operations tasks and maintaining ongoing availability of the computer and network environment.
  • Actively provide support to internal users and drive positive IT service culture and satisfaction
  • Monitor IT infrastructure and ensure maximum availability of production environment by providing effective support
  • Maintain and improve service desk system, documenting IT related problems and solutions on the technical database
  • Troubleshooting and repairing hardware, software and infrastructure
  • Provide Support and participate in IT projects including upgrades, migrations and outage.
  • Following ITIL to define IT standards and processes
  • Provide training to users
  • Implementing and administering security systems
Requirements:
  • Degree holder
  • 3-4 years solid  IT support & operation experience
  • Fluent in Chinese and English
  • Excellent communication skills and demonstrate exceptional customer service
  • Can work independently and as a good team player
  • Experience with Azure cloud technologies, Windows infrastructure, virtual environment, MDM and FortiGate security devices
Interested parties, please send your full resume with expected salary submit to APPLY NOW or contact with Miss Priscilla Cheng at 35529110 or by WhatsApp +852 98651325 for discuss (ref. no.: PRC-J078003)

Company Info

Established in Hong Kong in 1983, Gemini Personnel is a leading provider of human capital solutions with offices in Hong Kong, Shanghai, Beijing, Guangzhou, Bangkok and Singapore.

We work with our clients across a range of industries to secure the top talent in Asia for Temporary, Permanent, Executive and Interim Management assignments.

Outside of recruitment we also provide our clients with payroll management, outplacement, coaching and training support services.

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