Charles Taylor is a global provider of professional services and technology solutions dedicated to enabling the global insurance market to do its business fundamentally better. Dating back to 1884, Charles Taylor now is currently in more than 120 locations spread across 30 countries in Europe, the Americas, Asia Pacific, the Middle East and Africa.

Charles Taylor believes that it holds a distinctive position in its markets in that it is able to provide professional services and technology solutions in order to support every stage of the insurance lifecycle and every aspect of the insurance operating model. Charles Taylor serves a diversified blue-chip international customer base that includes national and international insurance companies, mutuals, captives, MGAs, Lloyd's syndicates and reinsurers, along with brokers, distributors and corporate insureds.

Charles Taylor has three distinct business areas – Claims Services, InsureTech and Insurance Management.

Charles Taylor was recently acquired by an investment company managed and controlled by Lovell Minnick Partners LLC. Lovell Minnick is a US Private Equity firm that invests in the global financial services industry, including related technology and business services companies, with a focus on helping to build long term value for clients, employees and shareholders.  The acquisition will support the continuation of Charles Taylor's successful growth strategy, with a focus on expanding client relationships, broadening specialist capabilities and the range of services and technology solutions, deepening geographic coverage, and reinvesting in quality of service and technology.

For more information, please visit www.charlestaylor.com

The position involves investigation, evaluation and management of property insurance claims. The role will require to provide an efficient and high-quality liability claims handling service for various insurers. The role will be providing direct support to policy holders whilst reporting to their Insurers in respect to the claim investigation findings.

1. To perform a loss adjusting function in respect of new claims and those already handled in the offices which have been delegated by Senior Adjusters. This will involve, but not be limited to: -

• Receiving and acknowledging new claims instructions
• Managing and coordinating claims in a timely and professional manner
• Undertaking site visits and meeting with Insurers, Reinsurers, Brokers, Claimants, Insureds and other interested parties
• Preparing preliminary reports commenting in detail on all aspects of the claim including legal and policy liability considerations, potential quantum and future actions
• Instructing and controlling surveyors, lawyers, forensic scientists and other experts as necessary
• Communicating regularly with all interested parties, calculating and approving interim payments, preparing interim reports and other communications
• Calculating, negotiating and agreeing settlement of claims, and preparing accurate final reports.

1. To assist in and develop the effective marketing of CTA Property Adjusting team. This will include, but not be limited to: -

• Developing working relationships with existing Clients
• Helping to identify and plan approaches to new Clients
• Hosting and attending networking events outside of office hours
• Assisting in the preparation and delivery of presentations and tenders to Clients and potential Clients
• Assisting others with their marketing functions.

1. Adhoc Duties:

• As requested by your Line Manager or relevant Director, to perform reasonable ad hoc duties within the Job Holder’s capabilities.

• University degree qualified in Engineering / Law / other relevant subject
• Minimum of 2–3 years’ experience of relevant post-graduate experience, preferably in handling Insurance related matters.
• Holding professional adjusting certification or willing to undertake further study in this regard

Given the nature of the role, you must also:

• Be focused on customer service at all times
• Have excellent written and oral communication skills
• Have high level analytical and report writing skills with a strong attention to detail
• Be self-motivated, proactive and able to work as part of a small professional team.

Equal Opportunity Employer

Here at Charles Taylor we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive and diverse culture and environment which we are proud to be a part of at Charles Taylor.

Charles Taylor plc is a global leading provider of professional services to the insurance industry. We are a profitable, growing organisation that is highly regarded in the insurance industry as a top tier provider of professional services, employing some of the industry’s ‘best in class’ professionals and technical experts.  Our delivery of high quality, individually tailored services to our clients is backed by our core values of excellence, partnership, quality and support, and we look for employees to join us who exemplify these values and our ethos. 

Charles Taylor Adjusting is one of the leading international loss adjusting businesses. We focus on commercial losses and claims in the aviation, energy, marine, property, casualty and special risk markets, many of which are large and complex in nature.  These include onshore and offshore energy claims, maritime casualties, aircraft losses, large infrastructure claims and financial lines losses.