• Interface between RTX and the customers
• Work closely with our sales manager and key account managers on customer’s quality complaints and work out the corrective and preventive actions accordingly
• Handle RMA and 8D reporting
• Driving the team or supplier for root cause analysis
• Evaluate customer failure and drive for long term preventive actions

• Strong analytical skills with knowledge of formal problem-solving tools
• Team player with leadership trait
• Self-motivated and dedicated
• Senior behavior and Influencing skills are a prerequisite
• Good professional attributes, communication and coordination skills

•   University graduate in engineering/quality disciplines
•   Quality Statistical knowledge and experience
•   Extensive experience of working with suppliers and customers
•   5 years solid experience in quality management with telecommunication working environment, preferably in EMS or corporate plant
•   Possesses quality mind set to drive for total customer satisfaction and quality excellence
•   Exposure in executing quality management such as TQM, Six Sigma, Kaizen, APQP, etc.
•   Knowledge on Mechanical, Electronic design and manufacturing processes
•   High proficiency in both English and Chinese

RTX was established in 1993 and becomes a world leading company in the field of development of wireless solutions.  We are listed on Nasdaq Copenhagen A/S and have offices in Denmark and Hong Kong with approximately 200 employees.  Many major global brands already trust RTX to deliver their solutions and we are proud to provide specialist know-how and design to for NEC, Alcatel, Microsoft, Philips, Plantronics, Sennheiser and many more.

Please visit our website at www.rtx.dk