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Operation Clerk / Officer

Ztore HK Limited

  • Company Industries:Others

Job Information

  • Post Date:2022-05-20
  • Career Level:Entry Level
  • Location:Lai Chi Kok
  • Qualification:Non-Degree Tertiary
  • Employment Type:Marketing / Public Relations, Marketing - Direct M
  • Job Function:Marketing / Public Relations  Marketing - Direct Marketing  Marketing - General / Support  Marketi
  • Benefits:Education allowance, Five-day work week, Flexible working hours

Job Description

HOW will you perform in this position?

  • Be a genuine helper first to listen, then to deliver best solutions to our partners.
  • Be a fast learner and problem solver, since new challenges don’t wait.
  • Be a patient person, as SPU is our business partner, we need to keep teaching accordingly.
WHATduties will you be responsible for?
  • Daily operation support to our self pick-up points to ensure smooth and efficient operation
  • Handle ad-hoc requests and arrangements by self-pick-up points
  • Process commission and other payments for self-pick-up points
  • Monitor and record the operation issues for operation improvement and system enhancement
  • Weekly & Monthly reports are required for performance review  Closely work with Logistic, Warehouse, CS team
  • Perform regular audit checks and assist in preparing quality assessment reports with action points
Requirements
  • Basic knowledge on e-commerce is preferred
  • Degree / Diploma holder with CS experience would be a plus
  • A positive team player, proactive, detail-minded and highly independent
  • Strong organizational ability and able to work effectively and efficiently under pressure
  • Good interpersonal, communication and problem-solving skills
  • Proficiency in Excel, Word, PowerPoint and Chinese Typing is must
  • Able to work on Saturday with 5 days work per week
  • Immediate availability preferred

Company Info

ZTORE 士多 (http://www.ztore.com/)

自2015年創辦以來,士多(Ztore.com)和鄰住買(Neigbuy.com)不斷創新、優化網上購物體驗,為顧客優選、銷售及送達「好產品」,享受到「好生活」。

此外,作為香港最具影響力的電商業務先行者之一,我們一直致力於開拓「新零售時代」,創造及整合更多線上與實體店的全渠道零售體驗。在2021年,電視廣播有限公司(TVB)收購士多及鄰住買,產生「電商與媒體結合」的巨大協同效應,為客戶、商戶提供嶄新、獨特的購物及銷售體驗,亦成為士多及鄰住買高速增長、拓大業務版圖提供強大基礎,在香港電商市場寫下新一頁。

士多和鄰住買的急速發展全賴一班滿懷創新熱忱及活力的團隊。在士多及鄰住買,我們深信賦能團隊,提供機會、創造空間,才能讓團隊內每一位發光發熱,與公司共同成長。如果你對建構香港電商新版圖、對打造嶄購物體驗有熱情、想法和能力,請立即加入我們!

At Ztore (Ztore.com) and Neigbuy (Neigbuy.com), we are on the mission to deliver a better living with good products sold. Founded in 2015, we pioneered the way products are selected, browsed, sold and delivered. Being one of the influential pioneers in Hong Kong e-Commerce industry, we strive to create unique and brand new omnichannel retail shopping experiences in the "New Retail Era". Following the acquisition by Television Broadcasts Limited (TVB) in 2021, we generate significant positive synergy by delivering the "Media e-Commerce" shopping experience and sales solution to our customers and suppliers. 

All of these could not be done without our innovative and energetic people at Ztore and Neigbuy. We care about staff’s growth and development and encourage empowerment and flexibility in the workplace. If you have the passion and ideas to work and grow with our like-minded and highly dynamic team, join us now and let’s drive more innovative shopping experiences and open up new horizons for the Hong Kong e-Commerce industry!

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