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Customer Service Officer (Inpatient) (Full-time) Patient Business Department

Hong Kong Adventist Hospital - Stubbs Road

  • Company Industries:Medical/Pharmaceutical

Job Information

  • Post Date:2022-04-21
  • Career Level:Entry Level
  • Location:Not Specified
  • Qualification:Matriculated
  • Employment Type:http://www.hkah.org.hk
  • Job Function:Sales  CS & Business Devpt  Business Development  Customer Service - Supervisor / Officer &nb
  • Benefits:Five-day work week

Job Description

Responsibilities:
  • To provide quality counter services at all time.
  • To process patient registration, admission & discharge and follow up with relevant documents. 
  • To coordinate direct billing arrangement with insurance companies and customers.
  • To perform clerical duties.
  • To handle billing inquiries and other patient services related duties.
  • Working hours 5 days per week and shift rotation is required.
  • Attractive shift allowances available
Requirements:
  • F. 7 / HKDSE graduate or above.
  • Proficient in both spoken and written English and Chinese.
  • Customer-oriented with excellent communication skill.
  • Proactive, responsible, independent and able to work under pressure.
  • Prior experience in Airline, Hotel or Insurance Company preferred.
We offer a competitive remuneration package to suitable candidates. Please apply with full resume and expected salary to Human Resources Department, 40 Stubbs Road, Hong Kong or by fax 3651 8865 or by email by clicking "Apply Now".

Candidates not invited for interview within 4 weeks may consider their applications unsuccessful.
All information provided by applicants will be used strictly for recruitment purpose only and they will be destroyed after 6 months. 

Company Info

Extending the Healing Ministry of Christ

HONG KONG ADVENTIST HOSPITAL – STUBBS ROAD is a reputable not for profit acute care private hospital serving international and local patients with a passion for excellence, a spirit of Christian service and a commitment to whole-person healing.  Thanks to its state-of-the-art equipment and highly-skilled staff, our hospital offers all the advantages of a high-tech medical center where physicians and healthcare personnel provide patients with attentive care in a safe and comfortable environment. We are currently seeking enthusiastic, motivated, and qualified individuals for the following position(s):

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