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Intern - Customer Services (Parts Operations)

Mercedes-Benz Hong Kong Limited

  • Company Industries:Motor Vehicles

Job Information

  • Post Date:2022-05-24
  • Career Level:Entry Level
  • Location:Chai Wan
  • Qualification:Degree
  • Employment Type:Full Time, Internship
  • Job Function:Others  Student / Fresh Graduate / No Experience  Sales  CS & Business Devpt  Sales Admi
  • Benefits:Free shuttle bus, Five-day work week, Flexible working hours

Job Description

Mercedes-Benz Hong Kong Limited ("MBHK") is responsible for the wholesale business for all imported passenger vehicles and vans under the brand name of Mercedes-Benz and smart in Hong Kong and Macau. A Chance to unleash your potential by participating our Internship Program for both local and overseas student. Successful candidate will be employed by MBHK in the Customer Services Department (Parts Operations). With this opportunity, you are capable to prove your skills and knowledge, gain new experience and attain industry-specific knowledge.

Expected start date & duration: August 2022, 6 Months (5-day Full-time work week). Full commitment to the 6-month internship is expected. 

OPPORTUNITIES / RESPONSIBILITIES

  • Claims Management
    • Support all claims activities including customer claims request and claim submission to HQ.
    • Parts Return arrangement
    • Maintain claim logbook record
    • Parts scrapping and witness activities in central warehouse
  • Customer Enquires
    • Support to answer customer inquiries including stock availability check and order status update
  • Daily Operation Support
    • Daily email reports to our dealer
    • Provide pre-alert and packing list information to our dealer
  • Ordering Support
    • Support goods receipts
  • Others
    • Support P&MM Adhoc project (More Mercedes, communication write up etc.)

REQUIREMENTS

  • Undergraduate student in any disciplines
  • Passionate in automotive industry
  • Independent, high motivated and good team player
  • Strong sense of accountability with good analytical skills
  • Good command of written and spoken English
  • Proficient in MS Words, Excel & PowerPoint
  • Fresh graduate will also be considered 

Potential candidates who are interested, please apply with full resume and application letter and your available internship period via "Apply Now".

We are an equal opportunity employer. The information provided will be treated in strict confidence and only be used for recruitment related purposed. The Company may refer suitable applicants to other vacancies within the Group. All Personal data of unsuccessful applicants will be destroyed with 12 months on completion of the recruitment exercise. 

Company Info

Mercedes-Benz Hong Kong Limited (MBHK) is responsible for the wholesale business for all imported passenger vehicles and commercial vehicle products under the Mercedes-Benz and smart brand names within Hong Kong and Macau markets. We are now seeking for high calibre personnel to join us:

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