Customer Services Officer(CS) / Customer Care Associate - Insurance (Life / GI) x 3 (18– 24k)(No OT)
Lloyd Karson International Limited
- Company Industries：Human Resources Management/Consultancy
Job Information
- Post Date：2022-05-23
- Career Level：Entry Level
- Location：Quarry Bay
- Yr(s) of Exp：2 years
- Qualification：Non-Degree Tertiary
- Salary：HK$17,000 - HK$25,000 /month
- Employment Type：Full Time, Permanent
- Job Function：Sales CS & Business Devpt Call Centre Customer Service - Supervisor / Officer Insura
- Benefits：Dental insurance, Life insurance, Medical insurance, Performance bonus, Work from home, Five-day work week, Flexible working hou
Job Description
The client is a respected MNC Insurance Group, is now seeking for few new headcount as Customer Services Officer / Customer Care Associate - Insurance (Life / GI) x 3 (HKD18– 24k) to join their growing team.
Responsibilities:
- Handle general email inquiries and phone calls timely and tactfully
- Provide good customer services to clients face to face – client services
- Perform claims registration and insurance enquiry over the phone
- Feedback customers’ comments to superior for service improvement
- Make suggestions for improving customer satisfaction
- Perform ad-hoc task as required by supervisor
Requirements:
- Diploma/ Degree in Business, Finance, Marketing and/or Insurance Studies
- At least 2 years working experience in Customer Service, Hotline or Call Center environment, preferably in Life insurance or banking industry
- Candidate from Financial Planner / Wealth Management or Financial Planner with IIQE Paper II are welcome
- Certified Insurance Agent licensing (IIQE Paper 1 , 3, 5 OR 1, 2) is required
- Candidate with only IIQE Paper 1 & 3 will be consider as contract opening
- Good communication and complaint handling skill with good command in spoken and written English and Chinese
If you would like to apply for this Customer Services Officer / Customer Care Associate - Insurance (Life / GI) x 3 (HKD18– 24k) role or find out more, please or send your resume to arthurwong(at)lloydkarson.com quoting the reference: 152378
Company Info
Lloyd Karson is an international leading provider of permanent recruitment, contract professionals and talent management services worldwide.We assists corporations in identifying, assessing and recruiting mid-level management to senior executive talent across various industries. With our headquarter in Australia, we are expanding our business reach across Asia Pacific.
The Hong Kong office specializes in human resources & business support, information technology, sales & marketing, accounting & finance, property & construction, supply chain, and logistics & procurement.
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