• Provide quality customer services and support in Time Square shop and via phone, email and live chat in website and various social media platforms.
• Maintain customer database and help prepare and analyze various CRM & CS reports.
• General administrative support for the TST Centre if necessary.
• Support company activities and promotion.
• Any other ad hoc duties as assigned by supervisor.

Requirements:

• 1 – 2 years customer service experience in healthcare / hospitality / customer service-related field is preferred
• The ability to prioritize and multi-task
• Good Command of both written and spoken English and Chinese
• Mature and responsible, good telephone manner, interpersonal and communication skills
• Proficiency in MS Office, Excel, Powerpoint and Chinese word processing
• Candidate with immediate availability will be considered in priority
• Need to work on Sat, Sun & Public Holiday

Meiriki, established in 1997 in Hong Kong, specializes in health supplement industry.  With a portfolio of products that is specifically meant for Asian bodies, health problems and needs, Meiriki believes that everyone in the territory – young, old or in between, can benefit from these health enhancers. Centered faired the core values of ‘quality’, ‘safety’ and ‘effectiveness’, the company is not bent on making a profit rather, the client’s health comes first.

To cope with our business growth and expansion, we are looking for high caliber talents sharing similar core values to join our team.