This position is created to drive and manage global programs in Asia for a retail key account.  It forms an integral part of the global account management effort to develop business partnerships with the account.

This position should proactively identify opportunities to improve service performance, drive vendor compliance, and develop new initiatives with the key account in alignment with the account’s business and supply chain strategies.  

It is important that this position works very close with the customer’s key stakeholders and the internal teams to ensure overall program effectiveness. This position falls under the APAC Retail organization. Having knowledge and experience in retail logistics is a definite advantage

Key Accountabilities

• Act as focal point in Asia to actively engage customer’s key stakeholders and the global account team to drive program efficiencies, develop innovative solutions to achieve tactical and strategic supply chain objectives
• Take lead to educate regional operations to ensure service performance, including vendor and carrier management, to meet and exceed customer’s expectations
• Be able to utilize technologies and best practices to improve process and develop solutions for the customer
• Support Key Account Manager on regular business reviews, drive origin KPI performance, continue identify opportunities for improvement, develop proposals as and when needed 
• Manage and monitor new program implementation
• Support response to RFI/RFP/RFQ, work with internal stakeholders to prepare service proposals

• Degree holder or equivalent qualification
• Minimum 5 years' experience in international logistics and experience in managing global accounts
• Ability to utilize new information technologies to develop innovative solutions
• Excellent in business communication and presentation skills
• Ability to build customer relationships at various levels
• Passion and proactiveness in driving and achieving service excellence

APL Logistics designs and operates smart globally integrated supply chains. We provide a broad range of international logistics services in a comprehensive network of offices in more than 160 locations and 75 countries. To cope with the business expansion, we are seeking dynamic individuals to join our team of logistics professionals.