Job Description:

• Communicate effectively with our users.
• Be friendly and patient and have the ability to develop a rapport with users over the phone and in person.
• Attempt to resolve incidents and requests at the first point of contact.
• Update tickets in accordance with local, regional and global standards and processes.
• Work under minimal supervision.
• Configure and troubleshoot laptops, desktop PCs, and peripheral equipment.
• As a team maintain an asset inventory of laptops, desktops, smartphones and peripherals.

  Job Requirements:

• Certificate or Diploma in Computer Networking, System Administration, Information Technology or relevant discipline
• Good team player, self-motivated and good communication skills
• Proficient in written and spoken Chinese
• Punctual, hardworking and responsible
• Immediate available preferred

Job Perks:

• Shift allowance is provided
• No 24/7
• 5 days work week
• Career advancement
• Work as a team