Responsibilities:

• Achieve individual objectives and contribute to the achievement of store objectives.
• Ensure superlative customer service standards, in order to meet customer expectations.
• Act as brand ambassador to build relationships with new customers and VIP clientele.
• Proactively take possible actions to maintain a long term relationship with customers.
• Participate in the organization of In-store & promotional events, as per Shop in Charge’s guidelines.
• Ensure the stock and the backroom are effectively managed and operational duties are met (Goods receiving, transferring, stock take, stock arrangement, reporting etc.).
• Assist the store manager to prepare sales report, product feedback on the responsible categories.
• Master the technical knowledge and skills that the assigned duties require, and contribute independently to the smooth running of the store.
• Remain in compliance with operational and company policies and procedures.

Requirements:

• Minimum 5 years’ solid experience in retail or luxury industry which 2 years’ in supervisory level.
• Good computer skills, include operation of retail sales system, Word, Excel and email.
• Strong relationship skills and ability to maintain long-term with clients and community, understand the needs and changes of the market.
• Strong teamwork and relationship skills.
• Organization and problem solving skills.
• Strong verbal communication skills.
• A positive, outgoing, high energy personality, is able to thrive within a high paced environment and being multi-tasking.

All information provided will be treated in strict confidence and used solely for recruitment purposes.

Founded in 1978, the Gianni Versace S.r.l. is one of the leading global fashion design houses. Under the Artistic Direction of Donatella Versace since 1997, Gianni Versace S.r.l. designs, manufactures and distributes fashion and lifestyle products including haute couture, women and men ready-to- wear, jewelry, watches, accessories, fragrances and home collection.

Gianni Versace S.r.l. is part of Capri Holdings Limited global fashion luxury group.