Responsibilities:

• Provide service to customers in resolving their inquiries via telephone and email
• Keep customers updated on the status of unresolved enquiries
• Update information in the data base on a regular basis to ensure that customers are being provided with accurate and sufficient information
• Handle inbound calls, No sales involved
• Other duties as assigned

 Requirements:

• F.5 or above, preferably with at least 1 year of working experience in the customer service or related industry, fresh graduates may also be considered
• Fluency in Cantonese, ability to speak and write in English
• Knowledge in Chinese word-processing and Microsoft Office
• Positive attitude and good interpersonal skills, pleasant telephone manners, patient and friendly personality, mature and passionate in assisting customers

 We Offer:

• 5-day work week (Mon - Fri)
• Attractive remuneration package
• Birthday leave
• Marriage leave
• Medical, dental and life insurance
• Employee recognition program
• Year-end bonus
• Free company product and staff discount
• Early release for festivals
• Fun and friendly workplace

Interested candidate please submit your application with detailed resume and expected salary by clicking "Apply now" button. Only short-listed candidates will be notified.  All personal data will be kept in strict confidence and only be used for recruitment purpose.