Customer Service Associate/Executive
SGS Hong Kong Limited
- Company Industries:Laboratory
Job Information
- Post Date:2022-05-13
- Location:Fanling
- Employment Type:Non-Degree Tertiary
- Job Function:Sales CS & Business Devpt Customer Service - Supervisor / Officer Sciences Lab
- Benefits:Dental insurance, Double pay, Free shuttle bus, Life insurance, Medical insurance, Overtime pay, Performance bonus, Work from ho
Job Description
Responsibilities:
- Handle incoming email and phone enquiries
- Deliver customer satisfaction through excellent service quality
- Solve problems and analyze information accurately with appropriate speed
- Make decisions through appropriate actions required to solve queries within guidelines
- Prepare proposal, quotation and agreement for the customer
- Communicate with laboratory staff on special sample handling and test requirements, etc to ensure projects proceed in a satisfactory manner
Requirements:
- High Diploma or above in any subjects
- 2-4 years’ experience in customer services
- Good command of both written and spoken English and Chinese, including Mandarin
- Good communication skill, outgoing and initiative
As a caring company, SGS not only offers a competitive remuneration package but also offers staff caring items to the right candidates, including:
- 5-day Work Week
- Double Pay and Performance Bonus
- Dental and Medical Benefits
- Life Insurance
- Annual Leave
- Birthday Leave
- Paid Maternity Leave, Paternity Leave, and Marriage Leave
- Career Advancement Opportunities
- On-the-Job Training
- Education and Training Subsidies
- Free Shuttle Bus Service
- Employee Assistance Program (EAP)
- Staff Activities
Interested parties please send your full resume with expected salary and date available by clicking "Apply Now".
(Data received will be kept confidential and used for processing application only.)
Company Info
We are
SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,700 offices and laboratories,
working together to enable a better, safer and more interconnected world.
We are 100% committed to helping you reach your full potential. Be the professional you want to be
with SGS. Be 100% you.
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