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Pricing Desk Agent

Hellmann Worldwide Logistics Limited

  • Company Industries:Freight Forwarding/Delivery/Shipping

Job Information

  • Post Date:2022-05-23
  • Career Level:Middle
  • Location:Kowloon Bay
  • Yr(s) of Exp:3 years
  • Qualification:Non-Degree Tertiary
  • Employment Type:Full Time, Permanent
  • Job Function:Transportation & Logistics  Freight Forwarding
  • Benefits:Dental insurance, Medical insurance, Overtime pay, Performance bonus, Five-day work week

Job Description

Responsibilities
  • Ensure compliance w/ minimum SF requirement for quotes to be provided (qualifying questions)
  • Prepare accurate & timely SF rate quote(s) for C&D customers & routed business from overseas offices / partners, based on standard Pelorus FCL / LCL tariffs, standard FOB charges, and standard drayage / trucking rates from ExWorks - in standardized format and/or rate management system
  • Request C&D client / routed overseas business target rate, when possible, to determine if any opportunity to increase margins on standard Pelorus rates
  • Communicate with overseas offices / partners to secure orig/dest charges & escalate to PMQ if required
  • Escalate pricing issues for routed business to Manager
  • Provide consistent feedback to TLM(s) / LCL Manager(s) / to ensure current/correct service, transit time, rate validity & volume/capacity are specified in rate quotes to C&D clients (PPQ/ Freightos accuracy)
  • Request immediate booking when quoting rate(s) to C&D clients via phone, call to request booking of submitting written quotes, including request for feedback from overseas offices / partners
  • Adjust quoting parameters in conjunction with product leaders / TLM(s) to maintain appropriate win ratios, yield levels, and efficiencies
  • Maintain & drive KPI’s to measure quoting effectiveness & efficiency to C&D customers
  • Support execution of global, regional and trade lane SF commercial strategy & carrier policy
  • Steer client SF volumes to preferred carriers based on TLM guidance
  • Publishes Rate Quote information, including carrier, contract #, routing and buy-sell overview to Product Operations
  • Review & deliver SF rate quote(s) for/to C&D clients in standard format
Requirement
  • 3 years international Sea freight operations with FCL/LCL import and export knowledge
  • Pricing experience
  • Quotation experience to customers, Sales, overseas offices and agents
  • Understanding of various components required for international sea freight shipments
  • Some knowledge of market pricing levels for sea freight in China/Hong Kong import/export trade lanes
  • Knowledge of dangerous goods
  • knowledge of various container weight and cube limitations
  • knowledge of regulatory environment affecting sea freight shipments
  • FMC regulatory knowledge / understanding
  • Ability to read, analyze, and interpret the most complex documents.
  • Ability to respond effectively to inquiries or complaints from customers or overseas agents.
  • Ability to effectively present information and respond to questions from groups of managers, staff and customers.
  • Ability to calculate figures and amounts such as freight rates, discounts, interest, commissions, proportions, and percentages.
  • Strong communication, customer service, analytical & organizational skills
  • Able to recognize trends & recommend price adjustments accordingly
  • Confidence to consistently provide feedback to Manager
  • Understanding / knowledge of ocean carrier contracts, rail ramps used by ocean carriers, US drayage, chassis management & handling fees
  • Proficient in Microsoft Office Suite, eg. Word, Excel, PowerPoint & Outlook
We offer 5-day work, bonus scheme, medical scheme and good career prospects to the right candidates. Interested candidates please send full resume with time available, current and expected salary by clicking “APPLY NOW”.

Company Info

Since its foundation in 1871, Hellmann has developed into one of the largest international logistics providers. With our high-performance products Airfreight, Seafreight, Road & Rail, and Contract Logistics, we always offer the right solution for the complex logistics requirements of our customers and rely on future-oriented digital services for maximum transparency and more efficient supply chains.
Hellmann Worldwide Logistics is internationally represented with 263 offices in 56 countries. More than 20,500 people work with us within our Worldwide Network in 173 countries and 489 offices. And we are always looking for talented and enthusiastic people to join our team. Join the F.A.M.I.L.Y!

https://www.hellmann.com/en/hong-kong
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