Customer Services Officer (Airline Services Call Centre) - HKD16-21.5K+Bonus (5 day work week)
CKC Solutions Limited
- Company Industries：Human Resources Management/Consultancy
Job Information
- Post Date：2022-05-10
- Location：Tsuen Wan Area
- Employment Type：Full Time, Permanent
- Job Function：Transportation & Logistics Aviation Services Sales CS & Business Devpt Call Centre&n
- Benefits：Double pay, Life insurance, Medical insurance, Performance bonus, Transportation allowance, Travel allowance, Five-day work week
Job Description
Responsibilities
- Answering inbound call from customer related to the flight ticket booking, flight schdule and memebership information, etc.
- Maintain a positive, empathetic and professional attitude toward customers at all times
- Good communictaions needed with different partners
- No sales is required
- 3 months paid training will be provided
Requirements
- Diploma or above, Fresh Graduates will also be considered
- 1 year customer services experience preferable
- Experience in airlines / travel agencies / hotel will be advantage
- Good command of spoken Chinese and English
- 5 days work week,willing to work on shift and public holiday
- Location: Tsuen Wan
- Comprehensive training with pay
- Join-in Bonus $3,000 (Release after 3 months of probation)
- Gratuity Bonus $14,000 - $16,000
- 12-day annual leave
- MPF/Provident Fund schemes
- Marriage leave
- Maternity leave
- Paternity leave
- Career development opportunities
- Medical insurance
- Staff offer and staff recreation
- Sponsorship of external study
Company Info
CKC Solutions
is an executive search and business solutions based in Hong Kong , we provide HR Solutions , Job Search and IT Solutions (projects) across the Asia Pacific. Our
team experts provide professional advise and recommendation to our job seekers and business partners to go through your challenges.
Interested parties, please apply with a detailed CV with present and expected salary to: [email protected]
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