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Customer Service Assistant / Officer (5 Days Work)

MasterSoft (H.K.) Ltd

  • Company Industries:Information Technology

Job Information

  • Post Date:2022-05-24
  • Career Level:Entry Level
  • Location:Admiralty
  • Yr(s) of Exp:1 years
  • Qualification:Non-Degree Tertiary
  • Employment Type:Full Time, Permanent
  • Job Function:Sales  CS & Business Devpt  Call Centre  Customer Service - Supervisor / Officer  Inform
  • Benefits:Dental insurance, Medical insurance, Performance bonus, Five-day work week

Job Description

Job description and responsibilities

  • Handle incoming telephone enquiries on products / services from corporate customers in a professional manner
  • Responsible for carrying out technical support work and daily operation tasks including support phone and email handling 
  • Provide problem diagnosis, cause identification and resolving system problems

Job requirements

  • Diploma or above
  • Good computer software knowledge
  • Good problem solving skills and quick learner
  • Able to work under pressure
  • Hardworking, reliable, able to work independently as well as a team
  • Good command in both written and spoken in English, Cantonese and Mandarin
  • On-job training will be provide
  • Some technical or accounting background advantage
  • Fresh graduates will be considered
  • Immediate availability is preferred
  • Candidate who have more experience will be considered as Customer Service Officer

Benefits:

  • 5-Days Work
  • Discretionary Bonus
  • Medical Insurance
  • Annual Leave and Birthday Leave
  • Wedding, Maternity and Paternity Leave
  • Happy and harmonious working environment
  • Valuable working experience


Qualified candidates, please send your CV including current and expected salary.

All applications will be treated in strict confidence and used solely for recruitment purpose. Those not invited for interview within 6 weeks may consider their application unsuccessful.

Company Info

MasterSoft (H.K.) Limited provides cloud business solutions for all kinds of businesses for 20 years. Our products include MAS-Account, MAS-POS, Online Shop, Mobile Apps, Inventory, Billing, Payroll, Logistics, Trading, Food Wholesale, Caring Homes, Self-serve Kiosk, and customized software systems, etc. As of today, we are serving over 3,000 companies in Hong Kong and Overseas.

https://www.mastersoft-hk.com

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