• Act as the primary point of contact and build long-term relationships with the designated key accounts

• Develop a trusted advisor relationship with key accounts stakeholders

• Maintain regular meetings with customer to review performance against commitment. Provide timely and adequate response and follow up for all customer commercial issues across different trade and countries

• Enhance customer satisfaction by timely and successful delivery of our services and solutions according to customer needs and objective

• Prepare periodic customer reports and performance analysis, and perform customer presentation

• Maintain & record sales activities, account updates & sales lead through LISA CRM

• Identify business opportunities with customers (e.g. OOG, Reefer, intermodal, etc.)

• Regular Update on customer feedback and market intelligence to trade and management

• Promote CMA CGM Value Added Service as per group strategy

• Any ad hoc projects assigned by Dept. Head

• University Degree or above in Business Administration/ /Logistics / Marketing or related disciplines
• at least 6 years’ sales & marketing experiences in shipping/ logistics industry
• Excellent in customers' socializing and interpersonal skills
• Good at spoken English and Mandarin 
• Good at computer knowledges and skills  
• For less experience will consider as Assistant Key Account Manager 
• Immediately available is highly recommended 

CMA CGM, founded by Jacques R. Saadé, is a leading worldwide shipping group. Its 449 vessels call more than 420 ports in the world on all 5 continents. In 2016, they carried 15.6 million* TEU (twenty-foot equivalent units).

Now headed by Rodolphe Saadé, CMA CGM enjoys a continuous growth and keeps innovating to offer its customers new maritime, terrestrial, and logistical solutions.

With a presence in 160 countries and through its 600 agencies network, the Group employs 29,000 people worldwide, including 2,400 in its headquarters in Marseilles.