Customer Service Representative
UPS Parcel Delivery Service Limited
- Company Industries：Freight Forwarding/Delivery/Shipping
Job Information
- Post Date：2022-05-24
- Career Level：Entry Level
- Location：Lai Chi Kok
- Yr(s) of Exp：1 years
- Qualification：School Certificate
- Employment Type：Full Time, Permanent
- Job Function：Sales CS & Business Devpt Call Centre Customer Service - Supervisor / Officer Transp
- Benefits：Double pay, Life insurance, Medical insurance, Performance bonus, Five-day work week
Job Description
Key Responsibilities
• Handle customer enquiries of delivery service by emails and calls
• Handle shipment tracing and claim paperwork
• Update customer the follow up result in timely manner
• Compiling reports for the department, support frontline operation and clerical work
• Perform any ad hoc duties assigned by supervisor
Who We Are Looking For
• F.5 or above
• 1 year customer customer experience in hotline center or shipping industry (Fresh graduates will also be considered)
• Willing to learn
• Have passion for logistics industry
• Able to work under pressure and independently
• Customer-oriented with strong communication skills
• Immediate availability is preferred
What we can offer
• Attractive Salary Package
• Guaranteed Double Pay
• Performance Bonus
• 5-day work week (Mon-Fri)
• Paid Annual Leave
• Medical Insurance
• Life Insurance
• Fruitful Training Opportunities
• Career Development Opportunities
• Stable, Open and Friendly Working Environment
• Work Location: Lai Chi Kok (nearby MTR Station)
Company Info
UPS - the world's largest package delivery company and a global leader in supply chain services, offering an extensive range of options for synchronizing the movement of goods, information and funds. Headquartered in Atlanta, UPS serves more than 200 countries and territories worldwide.
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