Senior Member Relations Consultant
Principal Investment & Retirement Services Limited
- Company Industries:Insurance/Pension Funding
Job Information
- Post Date:2022-05-24
- Career Level:Middle
- Location:Kwun Tong
- Yr(s) of Exp:2 years
- Qualification:Degree
- Employment Type:Full Time, Permanent
- Job Function:Sales CS & Business Devpt Business Development Account Servicing Direct Sales
- Benefits:Dental insurance, Double pay, Life insurance, Medical insurance, Performance bonus, Five-day work week
Job Description
The Senior Member Relations Consultant will be perform service-to-sales to individual customers and SME for MPF. This is a business development role with both sales and Customer Service exposure in Pension Sales & Distribution team.
Other responsibilities include:
- Achieve assigned client retention target for MPF members portfolio
- Maintain solid relationship with target customers through regular contacts, such as phone calls, face to face/ online meetings.
- Conduct MPF presentation to members through seminar and/or on-site help desk
- Work collaboratively with different departments to ensure a smooth client on-boarding process and good customer experience
- University graduate or equivalent in any discipline
- Knowledge in MPF or pension products is an advantage
- Minimum 2 years’ experience in pension or financial industries, preferably in sales/ customer service environment
- Passed MPF Intermediaries Examination and / or with SFC Licensed Representative qualification preferred
- Customer-oriented with excellent interpersonal skills
- Proactive, able to work independently and a good team player
- Proficient in both spoken and written English and Chinese
- Candidate with less experience will be considered as Member Relations Consultant
What We Offer
Principal offers employees a competitive package and a comprehensive range of benefits to help meeting your needs now and in the future, including:
- 5-Day Work Week
- Year-end Payment
- Discretionary Bonus
- Birthday Leave
- Medical Plan
- Life Insurance
- Pension Scheme
- Employee Stock Purchase Plan
- And Growth Opportunities!
Company Info
Principal Financial Group® (Nasdaq: PFG) is a global financial company with over 18,000 employees^ passionate about improving the wealth and well-being of people and businesses. In business for more than 140 years, we’re helping more than 50 million customers^ plan, insure, invest, and retire, while working to improve our planet, support the communities where we do business, and build a diverse, inclusive workforce.
In Hong Kong for over two decades, we’re a provider of investment and retirement solutions covering pension schemes & products as well as mutual funds. We combine our capabilities in global investment management, leading retirement and asset allocation expertise to provide people and companies the financial tools, resources and information they need to achieve greater financial security and live their best life. Our investment products are well recognized in the asset management industry for many years. We’ve been awarded “Good MPF Employer Award” for consecutive years by MPFA for our dedication and continuous effort in enhancing better retirement protection for employees. As a socially responsible employer, we’ve gained the “Caring Company” recognition for over 10 years to recognize our commitment in Caring for the Community, Employees and Environment.
If you are looking for a place where you are empowered to contribute and grow continuously, here is the opportunity - we are looking for high caliber talents to join our Hong Kong operation and grow with us. To find out more, please visit us at www.principal.com.hk
^ As of December 31, 2021Position | Company | Location | Update |
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