Responsibilities:

• Provide professional advice, cost quotation and quality customer services to customers regarding aftersales service
• Build up excellent customer relationship
• Follow up closely with customers to ensure all service request are being attended efficiently
• Work with workshop mechanics to ensure smooth operation of service center
• Prepare service documents, verify job order and keep track of the service progress
• Support aftersales administration and logistics duties
• Handle ad-hoc projects to be assigned

Requirements:

• F.5 or above 
• At least 3 years’ relevant experience in aftersales service for automotive industry
• Self-motivated, Strong networking, excellent interpersonal skills
• Able to work under pressure and customer oriented
• A good team-player with pleasant personality
• Valid HK Driving license of Class 1 & 2
• Good command of both written & spoken English and Chinese
• Familiar with MS Office and Word Processing (English & Chinese)
• More experience will be considered as Senior Service Advisor

Attractive remuneration package will be offered to the right candidates.  Interested parties please email your full resume and expected salary by clicking “Apply Now” button. 

All information will be used solely for recruitment purpose and will be destroyed when the recruitment process is finished.

Established in 1937 in Wolfsburg, Germany.  The Volkswagen brand is one of the world’s largest and most important car manufacturers. For more than 70 years we have been making innovative technologies, top quality and attractive design accessible for many people. The Group’s core brand maintains facilities in 14 countries, where it produces vehicles for customers in more than 150 nations. The Volkswagen Passenger Cars vision is “Moving people and driving them forwards”. With its new brand design in 2019. Volkswagen is presenting itself as more modern, more human and more authentic. This marks the start of a new era for Volkswagen.