• Under control of a more senior specialist, participate in the day-to-day systems administration/management activities that may include initial set-up, configuration, testing of hardware and software platforms, user account administration and/or customization to maintenance and upgrade projects.

• Identify problems and participate in problem management resolution by collecting and tracking data and progress. May resolve issues regarding on line transactions, system status and procedures, downtime procedures in accordance with the service level agreement.
• Interact on routine issues with network services, software systems engineering and /or applications development, in order to restore availability of services and/or identify problems.
• Identify and propose system modifications in order to reduce user problems on systems, databases, applications, or a combination thereof.
• Set up and configure test environments ensuring accurate and timely provisioning.
• Update existing training packages for internal use and problem management procedures for existing products/services. Provide technical support to the other divisions by delivering product demos.
• Participate in the review of problem situations and identification of opportunities for improvement to processes, procedures or tools.
• Acquire technical and product knowledge to resolve problems
• On rotation for weekends and holidays with leave and pay compensations
  
  What will make you successful
• University degree IT / Engineering or related
• 0-3 years experience in a similar position. Candidate with more experience could be considered as System & App Specialist
• Excellent analytical and assessment skills
• Excellent communication skills, fluency in English
• HP Unix OS knowledge, RedHat Linux knowledge and application support
  
• Knowledge in following areas is an advantage: Oracle SQL, scripting, TCPIP, DNS On roster for weekend shift with compensation and allowances
  

Who we are

SWIFT is a global member-owned cooperative and the world’s leading provider of secure financial messaging, standards and product & services to over 11,000 banking and securities organization in 215 countries and territories.

SWIFT is transforming cross-border payments, making them faster and more transparent than ever before. We are the way the world moves value — every instant of every day, in almost every country.

Joining SWIFT gives you unparalleled exposure to knowledge, expertise and technologies. If you have what it takes, you’ll be able to take on different career paths and have the opportunity to work in teams, departments and disciplines in countries around the world.

SWIFT is unique. There is no other organization like ours in the world driving the long-term future of the financial ecosystem. You’ll be surrounded by bright, customer-focused and intellectually curious people in a collaborative, friendly, open and inclusive environment.