Job Highlights

• Provide support service on PC, Notebook, and Peripherals
• Diploma in computer science or equivalent
• Energetic and friendly environment
• Assist in DOA and RMA

Job Description

Responsibilities:

• Hardware and software troubleshooting and support to internal users.

• Solve PC operating system, network, email, application software, Internet and LAN connectivity problems.

• Handle DOA and RMA issues

• Work directly with hardware engineers and vendors to resolve technical issues.

• On-site support, logging customer requests into the system and resolving or escalating to the appropriate support team.

• Install and configure the operating system and appropriate software applications.

  Requirements:

• Diploma or above in Computer Sciences, Information Technology or related disciplines

• 1-year experience in IT technical support (Fresh Graduates are welcome)

• Good knowledge of Windows desktop operating systems and servers

• Good knowledge of computer hardware and networking

• Good communications & troubleshooting skills

• Good command of verbal English and Cantonese

SiS International Ltd. is an IT distribution company and headquartered in Hong Kong with regional offices in Singapore and Thailand.  To cope with our growing business, we are looking for high calibre and aggressive personnel to join our professional team.