Hong Kong [Change Country] Hong Kong JobsHong Kong Information Technology (IT) Jobs Employers / Post Job
[ Log On ]

IT Helpdesk Operation Support ( 22K to 32K)

Optimum Solutions (Singapore) Pte Ltd

  • Company Industries:Information Technology

Job Information

  • Post Date:2022-05-23
  • Career Level:Entry Level
  • Location:North Point
  • Yr(s) of Exp:1 years
  • Qualification:School Certificate
  • Employment Type:Full Time, Contract
  • Job Function:Sales  CS & Business Devpt  Call Centre  Information Technology (IT)  Support  
  • Benefits:Dental insurance, Medical insurance, Five-day work week

Job Description

  • Provide 7 x 24 helpdesk support and operation service of LeaveHomeSafe (安心出行) mobile app and related systems
  • Perform troubleshooting
  • Collect and report daily statistics
  • Support hotline and handle complaints and enquiries
  • Process open data and compulsory testing notice and other sources of data for input to LeaveHomeSafe for broadcasting
  • QR code approval processes
  • Data cleansing and update website content
  • Assist in the administrative work, app testing and field work testing as required

Requirements:

  • Diploma or above in any disciplines
  • 2 to 5 years IT-related working experience
  • Experience in helpdesk support
  • Good interpersonal and communications skills
  • Relevant experience in application support
  • 5 days per week on a roster basis (including Saturday, Sunday and public holidays)

Company Info

Optimum Solutions, is a full spectrum Software Solutions and a Managed Services Company providing Professional Services since 1997, we have been providing IT consulting professionals to major national and local firms, Fortune 500, software integrator and software development companies, and major national and local consulting firms. 

Opportunities abound when you work @ Optimum, a World-Class Software Solutions and Service Provider. Our client list includes major Fortune 500 organizations, customers are primarily from Banking and Finance, Manufacturing, Distribution, Technology, Service and Healthcare verticals.

We have got over 2200 consultants working with us and have developed into a rapidly growing, highly competitive and responsive firm with strong management, technical and financial resources and commitment to fully serve its clients in Singapore, USA, China, Malaysia, Philippines and India. 

Apply
Position Company Location Update
Subscribe job alert by email:
Email marketing by Spread