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Field Engineer

Hays Hong Kong Limited

  • Company Industries:Human Resources Management/Consultancy

Job Information

  • Post Date:2022-05-18
  • Location:Kwun Tong Area
  • Employment Type:Full Time
  • Job Function:Information Technology (IT)  Support

Job Description

Your new company
Well known IT company across the globe, and they are currently looking for a new Field Engineer to join their growing organisation in Hong Kong office.

Your new role
As Field Engineer, you will be tasked with, among others:

  • Provide Onsite Support for Lenovo's Premier Support customers in Hong Kong
  • Transformation Services calls, installing and servicing PCs / Laptop, and PC peripherals and/or electronic equipment
  • Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script
What you'll need to succeed
  • Ideally, a Diploma in Computer Science or equivalent and a minimum of 6 months of hands-on experience with laptop and desktop break-fix  
  • Computer building background experience preferred.
  • Specific Manufacturers certifications and/or training preferred. i.e. Lenovo, Microsoft
  • General knowledge on desktop / laptop hardware as well as software including Microsoft Windows and other applications
  • Ability to resolve basic / non-complex problems as directed

Company Info

At Hays in Hong Kong, we operate across the private and public sector, dealing in permanent, temporary and contracting positions in the following specialisms: Accountancy & Finance, Banking & Financial Services, Digital Technology, Engineering, Finance Technology, Human Resources, Information Technology, Insurance, Legal, Life Sciences, Manufacturing & Operations, Marketing & Digital, Office Professionals, Procurement, Supply Chain and Sales.

We also provide Hays Talent Solutions services to clients. We deliver intelligent resourcing through a combination of market insight, technical excellence and unrivalled methodology, providing talent solutions that will transform your business.

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