This position is for an established and productive professional individual contributor in Client Relationship Management, who works closely with the practice leaders / project managers on large or complex accounts; conducting thorough research and analyses, creating proposal presentations and servicing SME sized accounts independently.

Responsibilities:

•  Leads on personal accounts by setting goals and implements action plans, monitoring progress, assuring service meets or exceeds client expectations, and protecting the firm from Errors & Omissions.
• Drafts essential comprehensive project documents intended for clients including: white papers, approaches, quantitative financial analyses or general presentations on new subjects or opportunities to support the creation of sales opportunities and account backing.
• Conducts research on various markets or industries as designated to find resources on new growth areas and trends for expansion for internal use to identify growth opportunities.
• Conducts and refines data analyses to support proposal creation and account-facing presentations.
• Addresses escalated issues and concerns in a timely and effective manner, helps manage expectations, mitigate relationship risks and applies judgement as to when to escalate major issues to senior level colleagues ensuring compliance.
• Offers technical and transactional support for complex or high-priority relationships when needed to ensure relationship satisfaction and facilitate a mutual internal and external understanding.
• Develops strong relationships with professional counterparts at client organizations.
• Attends and participates in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the Company.
• Coaches the team members through leading by example. 

Job Requirements:

• Bachelor degree holder or above
• Holder of ACII or ANZIIF is preferable 
• 5+ years experience in broking/insurance industry
• Good PC Skills, including Words (English and Chinese), Excel & Power Point
• Ambitious, solution focus and strong skills in client and underwriters relationship management
• Good Command of English and Chinese 

Attractive remuneration and incentives will be offered to the right candidate.

Job applications should be sent in confidence with details in education, working history and salary expectation to the Human Resources Team via the application button below.

We are an Equal Opportunity Employer. Visit us at www.marsh.com/hk

All information received will be kept in strict confidence and be used only for employment-related purposes.

Marsh is the world’s leading insurance broker and risk advisor. With over 40,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan(NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people. With annual revenue approaching US$17 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube, or subscribe to BRINK.