Responsibilities

• Provide prompt production support, identify problem root cause and implement preventive measures
• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
• Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
• Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
• Responsible for capacity, storage planning, and system performance
• Oversee the development of customized software and hardware requirement
• Responsible for the implementation of the project, including planning, scheduling, quality control, vendor management, auditing and budget management
• Plan and implement systems automation as required for better efficiency
• Formulate and design the security system in place to maintain data safety
• Maintains quality service by establishing and enforcing organization standards.
• Oversee the constant availability of technical resources
• Maintain and supervise the inventory
• Evaluate and recommend new technologies
• Provide production support on 7 X 24 basis

Requirements

• A degree in Computer Science, Information Technology or relevant disciplines
• At least 7+ years’ relevant experience in IT
• Knowledge of Microsoft Windows Server, Unix and Linux with foundation in RedHat
• Knowledge of Cloud environment (AWS, AliCloud, Azure) is an advantage.
• Experience in supporting Windows Server, MS, Exchange, Active Directory
• Scripting skills using Unix Shell, or Perl or Python or Ruby
• Understanding of the major network and application protocols, including TCP/IP, DNS, HTTP, FTP, SMTP, SNMP, DHCP, TFTP, PXE, Syslog
• Knowledge of virtualization technologies VMWare ESX/ESXi/KVM/Docker
• Support IT infrastructure including system monitoring, Virtualization, Email system, AD/ADFS/SSO, etc
• Acquired MCSE (data platform) & OCP is an advantage
• Fluent in both written and spoken English and Chinese. Proficiency in Mandarin will be an advantage
• Ability to work independently with minimal supervision and assistance

We offer 5-day work week with competitive remuneration and benefit packages to the right candidate. Interested parties please send your application letter, resume, expected salary and availability to Group Human Resources Department, 28/F, Emperor Group Centre, 288 Hennessy Road, Wanchai, Hong Kong or by fax 2835-6677 or by clicking the "Apply Now" button below.

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Emperor Group. Applicants not hearing from us within four weeks from the date of advertisement may consider their applications unsuccessful. We retain the unsuccessful applications for a maximum period of 24 months.

Ever since our beginning in 1942, Emperor Group has grown and expanded into a diversified group of businesses that include financial services, property, watch and jewellery, entertainment, hospitality, media, furniture and furnishing, eSports, as well as co-working space. Six companies within the Group are listed on the Main Board of The Stock Exchange of Hong Kong. These include Emperor International Holdings Limited (Stock code: 163), which focuses on real estate investment and property development; Emperor Watch and Jewellery Limited (Stock code: 887), which specializes in the retail of luxury watches and fine jewellery; Emperor Entertainment Hotel Limited (Stock code: 296), which concentrates on hotel, gaming and catering businesses in Macau; Emperor Capital Group Limited (Stock code: 717), which provides a wide range of financial services; and Emperor Culture Group Limited (Stock code: 491), which principally engages in entertainment, media and cultural development business; and Ulferts International Limited (Stock code: 1711), which is engaged in chain retailing of upmarket European furniture. Emperor Foundation and Albert Yeung Sau Shing Charity Foundation were set up to fulfill our corporate social responsibility. We care for our staff, customers, partners, the public, and the environment, all with a view to sustainable growth together with all our stakeholders. Please go to our website www.EmperorGroup.com for details.