Customer Service Officer (Medical Insurance), MOC-J077272
Gemini Personnel Limited
- Company Industries：Human Resources Management/Consultancy
Job Information
- Post Date：2022-05-26
- Career Level：Entry Level
- Location：Wan Chai
- Yr(s) of Exp：2 years
- Qualification：Degree
- Employment Type：Full Time, Permanent
- Job Function：Insurance Others
- Benefits：Double pay, Medical insurance, Performance bonus, Five-day work week
Job Description
Our client, a Medical Insurance Company is looking for a high caliber candidate to fulfill the above mentioned position. Details are as followings:
Responsibilities:
Responsibilities:
- To handle general email inquiries and telephone calls related to insurance coverage, policy or claims matters timely and tactfully
- Liaise with internal departments to resolve problems
- Provide daily policy administration support and follow up the requested information with brokers / clients
- To perform any ad hoc tasks as required by the Superiors
- Being a team player to back up other functions for service continuity
- Degree holder
- Proficient in spoken and written English and Mandarin is preferred
- 1-2 years of customer service experience in medical insurance
- Good interpersonal & problem-solving skills and attentive to details
- Sincere, self-motivated, independent, cooperative and able to work under pressure
- Proficient in MS office applications
- 13-month salary
- Free medical and dental insurance coverage
- 11 -26 days annual leave
Company Info
Established in Hong Kong in 1983, Gemini Personnel is a leading provider of human capital solutions with offices in Hong Kong, Shanghai, Beijing, Guangzhou, Bangkok and Singapore.
We work with our clients across a range of industries to secure the top talent in Asia for Temporary, Permanent, Executive and Interim Management assignments.
Outside of recruitment we also provide our clients with payroll management, outplacement, coaching and training support services.
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