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Immigration Documentation Specialist/ Customer Service Officer/ Clerk(文案處理)

Global Life Immigration (HK) Limited

  • Company Industries:Others

Job Information

  • Post Date:2022-04-26
  • Career Level:Entry Level
  • Location:Tsim Sha Tsui
  • Yr(s) of Exp:2 years
  • Qualification:School Certificate
  • Employment Type:Full Time, Permanent
  • Job Function:Sales  CS & Business Devpt  Customer Service - Supervisor / Officer  Professional Services &n
  • Benefits:Medical insurance, Performance bonus, Five-day work week

Job Description

Key Responsibilities:

  • Collect documents from clients within deadline
  • Review and cross check the documents to ensure materials complying with the immigration requirements
  • Understand background and eligibility of clients and provide professional advices
  • Coordinate and communicate with different parties including immigration departments, lawyers, translation company etc.,
  • Submit documents in professional and accurate manner
  • Deliver customer service in high quality
  • Support team members

 Requirements:

  • Form 5/ DSE or above, Diploma or above will be an advantage
  • 1 year or above experiences in any segment of customer services immigration consultancy experience will be an advantage
  • Pleasant, Proactive, Customer-oriented with good communication skills
  • Strong phones or social media contact handling skills and active listening
  • Good command of both spoken and written English & Chinese
  • Good at Putonghua pinyin 
  • Native Mandarin speaking is a plus
  • Strong attention to accuracy, details, responsible and hardworking
  • Good organizing skills, able to prioritize tasks and meet deadlines
  • Good team player
  • Strong in Microsoft Office
  • Willing to travel oversea, including PRC and other countries
  • Immediately available is highly preferred

We offer

We offer attractive remuneration package, 5-day work, double pay, performance bonus, medical allowance, birthday leave and career prospects to successful candidates.  Interested parties please apply in full resume with your employment history, current and expected salary, and click APPLY NOW.

Company Info

Global Life Immigration (HK) Limited is a leading company in immigration consultancy industry. The company has been established over ten years. As a pioneer of introducing fast track immigration projects in Greater China, the Company built solid customer network and sound reputation of the industry. In 2021, the Company was presented the HKMOB Award (Most Outstanding Enterprise Awards). The Company commits to provide professional service and expertise advices to our customers.

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