Assistant Concierge Manager
Goodwell Property Management Ltd
- Company Industries:Property Management / Consultancy
Job Information
- Post Date:2022-06-01
- Career Level:Senior
- Location:Not Specified
- Yr(s) of Exp:6 years
- Qualification:Non-Degree Tertiary
- Employment Type:Full Time, Permanent
- Job Function:Sales CS & Business Devpt Customer Service - Manager Property / Real Estate Property
- Benefits:Education allowance, Life insurance, Medical insurance, Performance bonus, Five-day work week
Job Description
Responsibilities:
- Assist to manage the concierge team to achieve total customer satisfaction including training up team members to better utilize of resources, maximize productivity and professionalism in handling customers’ enquiries and complaints
- Maintain high quality of service of Concierge Desk
- Manage cases with a sense of responsibility and urgency with a great passion for achieving the best outcomes
- Plan and organize professional events and handle specific enquires
Requirements:
- Degree / Diploma in Hospitality / Tourism Management or related disciplines
- At least 6 years relevant experience with at least 2 years at supervisory level
- Excellent communication, interpersonal, coaching, problem solving and negotiation skills
- Strong proven record of leading and motivating a team to achieve management targets
- Excellent written and spoken English, Cantonese and Putonghua
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint)
- Shift duty and work on weekends / public holidays required
We will offer attractive compensation package to the right candidate. Please send application enclosing resume stating career and salary history, expected salary and date of availability to The Human Resources Manager, Goodwell Property Management Limited, 2/F New Treasure Centre, 10 Ng Fong Street, San Po Kong, Kowloon or by clicking “Apply Now” (in Word format). Please quote the reference of the position you apply for in all correspondences.
We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes within the Group. Applicants not hearing from us within six weeks from the date of application may consider their applications unsuccessful.
(Our website : http://www.goodwell.com.hk/)
Company Info
Established in 1981, Goodwell Property Management Limited is one of Hong Kong's
leading property management companies, with extensive experience in the property and facilities management of luxurious residential development, industrial buildings, high-rise commercial buildings, shopping malls and carparks. We are a member of CK Asset
Group, employing over 2,500 staff. To cope with our continuous growth, we are looking for energetic candidates to join us.
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