Solution Consultant - Contact Centre Solutio
Macroview Telecom Limited
- Company Industries：Information Technology
Job Information
- Post Date：2022-05-27
- Career Level：Entry Level
- Location：Quarry Bay
- Yr(s) of Exp：2 years
- Qualification：Degree
- Employment Type：Full Time, Permanent
- Job Function：Information Technology (IT) Application Specialist - Software Sales CS & Business Devpt &n
- Benefits：Education allowance, Medical insurance, Performance bonus, Five-day work week
Job Description
Job Description
Pre-sales Consultancy:
- Understand customer requirement
- Translate business needs into technical requirements
- Prepare technical proposal
- Conduct presentation and Proof-of-Concept of proposed solutions
- Provide solution consultations to our customer
- Be a Voice of Customer to share insights and best practices
Technology Area:
- Customer engagement solution (e.g. Customer Relationship Management (CRM), Contact Center, Social Media, Marketing, etc)
- Cloud service/ SaaS products (e.g. Dialogflow, NoSQL Databases, etc.)
Requirements
- University graduate in Computer Science, Information Engineering, Electronics Engineering or related disciplines, with at least 2-year work experiences
- Demonstrate a good learning track record and experience in solution design or implementation in complex projects
- Self-motivated and interested to explore new technologies and solutions
- Knowledge in programming (e.g. Python, etc)
- Other technical knowledge in cloud, RPA, collaboration, networking or system architecture is a plus
- Good command of both written and spoken English and Chinese
- More experienced candidate will be considered as Senior Solution Consultant
We offer attractive remuneration package, medical benefits and marriage leave to the right candidate. Interested parties please send full resume with expected salary by clicking "Apply Now".
All information collected will be used for recruitment purpose only.
To learn more, please visit Macroview’s website at: www.macroview.com
Company Info
With 700+ digital technology and cybersecurity professionals, Macroview is one of the largest Hong Kong-headquartered digital technology solution and managed service providers in the market. We have been entrusted by clients from various market sectors, including MNCs, finance and banking, retail, healthcare, trading and manufacturing, logistics, governmental and public utilities, high education and telecom service providers – serving them with 8 offices in Hong Kong, Macau and Mainland China, especially the Greater Bay area. By leveraging 22 overseas offices of HGC, we help customers build up their corporate digital capabilities and transform their business based on carefully-designed solutions and service frameworks.
Macroview is a proud member of HGC Global Communications Group.
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