Assistant Supervisor, Guest Service
New World Facilities Management Company Limited
- Company Industries:Property Management / Consultancy
Job Information
- Post Date:2022-05-27
- Career Level:Senior
- Location:Chai Wan
- Yr(s) of Exp:1 years
- Qualification:School Certificate
- Employment Type:Full Time
- Job Function:Hospitality / F & B Hospitality / Hotel Services
- Benefits:Gratuity, Medical insurance
Job Description
Responsibilities
- Responsible for front-of-house operations and deliver quality customer service to the guest.
- Handle guest enquiries and anticipate their needs in a proactive manner.
- Maintain guest relationship to achieve high level of guest satisfaction.
- Carry out room inspection and monitor the cleanliness of all areas are comply with the standard.
- Assist to prepare various reports and analysis for management review.
- Handle ad hoc projects as assigned.
Requirements
- Diploma or above in Hospitality Management or related disciplines.
- At least 1 years’ relevant experiences in hotel reservation.
- Customer-oriented, well-organized with excellent interpersonal skills.
- Knowledge of Opera is an advantage.
- Good command of both spoken and written English & Chinese including Putonghua, knowledge of other language is an advantage.
- Proficiency in Windows applications and internet.
- 44 working hours per week with shift duty.
- Candidate should be flexible and adaptive to work on 24-hour shift roster, including overnight shift.
- Immediate available is preferred.
We offer competitive salary and attractive benefits to the right candidates. Interested parties please send resume with expected salary to Human Resources and Administration Department, New World Facilities Management Company Limited by clicking "Apply Now".
For details of the company, please visit website https://www.youthsquare.hk/
Company Info
Established in 2009, New World Facilities Management Company Ltd. (“NWFM”) is the management company of Youth Square. We strive to provide professional management and operation services to develop Youth Square as a platform for youth to explore their potential and showcase their talents.
Youth Square’s innovative spatial design reflects a new generation’s identity. It comprises a wide range of facilities including a theatre, a studio, multi-purpose area, hostel, retail shops and offices. We believe people are key to the success and sustainable
development of Youth Square and are committed to developing our employees, preparing them to meet future challenges.
We invite candidates with the right calibre to join our team.
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