Customer Service Officer
Hong Kong Adventist Hospital - Tsuen Wa
- Company Industries:Medical/Pharmaceutical
Job Information
- Post Date:2022-05-27
- Career Level:Entry Level
- Location:Tsuen Wan Area
- Yr(s) of Exp:1 years
- Qualification:Non-Degree Tertiary
- Employment Type:Full Time
- Job Function:Medical Services Others
- Benefits:Education allowance, Medical insurance
Job Description
Requirement
- Higher Diploma holder or above.
- Work experience in customer service and clerical support is preferable
- Proficient in MS Office, Excel and Word Processing
- Proficient in both spoken and written English & Cantonese, good command in Mandarin will be an advantage
- Excellent interpersonal communication skills
- Good organization and coordination skills and team work spirit
- Willing to Work in Sunday and Public Holiday
- Minimum 1 year of experience working in healthcare/clinic/hospital setting preferable
Duties
- Perform general reception, clerical and administrative duties
- Handling prospective client’s call, replying digital and email enquiry and booking..
- Enhance patient’s experience through effective and timely coordination and communication between patient, visitor, VIPs and involved departments
- Guiding patients throughout the whole physical check journey.
- Assist Coordinator in taking care of Wellness Service and activities
- Addressing patient’s concern and complaint in the first hand.
- Assist in customer service related survey and audit and other ad-hoc assignments
Equal employment opportunities apply to all applicants. Please submit your resume, and your salary expectations, to Human Resources Department, Hong Kong Adventist Hospital – Tsuen Wan, 199 Tsuen King Circuit, Tsuen Wan, N.T. or by fax 2275 6426 or by apply now.
Company Info
Extending the Healing Ministry of Christ
Hong Kong Adventist Hospital – Tsuen Wan is the private non-profit Christian hospital with international accreditation, has been serving its community since 1964. Our new 470 bed hospital building features an award-winning design, significantly more space and a comfortable, hotel-style environment. We are seeking enthusiastic and motivated qualified personnel for the following position(s):
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