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Customer Service Officer

Hong Kong Adventist Hospital - Tsuen Wa

  • Company Industries:Medical/Pharmaceutical

Job Information

  • Post Date:2022-05-27
  • Career Level:Entry Level
  • Location:Tsuen Wan Area
  • Yr(s) of Exp:1 years
  • Qualification:Non-Degree Tertiary
  • Employment Type:Full Time
  • Job Function:Medical Services  Others
  • Benefits:Education allowance, Medical insurance

Job Description


  • Higher Diploma holder or above.
  • Work experience in customer service and clerical support is preferable
  • Proficient in MS Office, Excel and Word Processing
  • Proficient in both spoken and written English & Cantonese, good command in Mandarin will be an advantage
  • Excellent interpersonal communication skills
  • Good organization and coordination skills and team work spirit
  • Willing to Work in Sunday and Public Holiday
  • Minimum 1 year of experience working in healthcare/clinic/hospital setting preferable


  • Perform general reception, clerical and administrative duties
  • Handling prospective client’s call, replying digital and email enquiry and booking..
  • Enhance patient’s experience through effective and timely coordination and communication between patient, visitor, VIPs and involved departments
  • Guiding patients throughout the whole physical check journey.
  • Assist Coordinator in taking care of Wellness Service and activities
  • Addressing patient’s concern and complaint in the first hand.
  • Assist in customer service related survey and audit and other ad-hoc assignments

Equal employment opportunities apply to all applicants. Please submit your resume, and your salary expectations, to Human Resources Department, Hong Kong Adventist Hospital – Tsuen Wan, 199 Tsuen King Circuit, Tsuen Wan, N.T. or by fax 2275 6426 or by apply now. 

Company Info

Extending the Healing Ministry of Christ

Hong Kong Adventist Hospital – Tsuen Wan is the private non-profit Christian hospital with international accreditation, has been serving its community since 1964.  Our new 470 bed hospital building features an award-winning design, significantly more space and a comfortable, hotel-style environment.  We are seeking enthusiastic and motivated qualified personnel for the following position(s):


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